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Laura’s Ode to the Council and Solicitors

I wrote this poem 6 years ago after seeing a Solicitor, Anna Gard Evans at Coodes in Launceston.  Ms Gard Evans showed herself to be very understanding of the situation concerning neighbours who had  written to Cornwall Council about my dog allegedly pooing in the lane. Even the warden doubted the poo had ever been there.  The poo was never found !

These neighbours were allowed anonymity under the Data Protection Act. Ms Gard Evans wrote to the neigbours who were thought to have complained about me. They never replied. This Solicitor is exemplary.

Such cowardice in sending what amount to poison pen letters  is not acceptable even though it is permitted under the Data Protection Act.001

 

 

WEIGHTGATE.

Laura Picture 2

 

Picture shows : Christopher Weight, Anti Social Behaviour Enforcement Officer.

Article published on 04 December 2014

     WEIGHTGATE. THE UPTON CROSS 8 OR 9.

As a townie, I moved to Cornwall in 2004 and felt privileged to be here. I moved to Carnedon in Upton Cross, Liskeard in August last year. I thought it a lovely place and got on very well with all neighbours.

In the October, after 2 neighbours insisted Cornwall Hsg had made derogatory remarks about me, I called in Antisocial B`hvr Officer Christopher Weight, a former rent/debt collector, who felt the problem was caused by my n`bours “narrow minded village mentality”. Whatever they told him about me was so damning that he wrote threatening me with eviction followed by a text that there was a “substantial list” of people waiting to support my 2 n`bours damning assertions.

A letter from Manager Adam Fitzpatrick admitted that `substantial list` was a poor use of vocabulary but “people were spoken to”.about me. Snr Manager Mr Stuart Blackie told me over phone that council had received 1 letter of complaint about me but later emailed denying saying this. It is upsetting when staff do that and they have done so repeatedly.

At a January `14 meeting at my bungalow, Mr Fitzpatrick and Mr Matthew Clemens called me a “perpetrator” but failed to convince me why I deserved this title. They reduced me to a screaming wreck, something which at 61 yrs of age and disabled, has never happened before and I am not proud of.

This drove me to my GP who phoned Christopher Weight who insisted that I felt the neighbours were talking about me and this lead him to believe I had, according to my GP`s letter, “paranoid thought processes”. At a later meeting with my Practice Manager, my GP laughed and insisted, “No, you`re not paranoid !” Paranoia is a serious mental illness and it concerns me that Cornwall Hsg are allowing staff to deliver medical opinions/ diagnoses on tenants. As a former home owner, I had no idea of the corruption threaded through Cornwall Housing and have never known such neighbour aggression and aggravation since becoming a tenant here.

After an August meeting at my bungalow, Director of Housing, Mr Peter Jarman emailed me reiterating that the text list was not substantial but “8 or 9 people in the village were spoken to”. These 8 or 9 people are afforded anonymity under the Data Protection Act. On leaving Ocean Housing, my exit letter called me “an exemplary tenant” yet Cornwall Housing have painted me as a near criminal with no evidence. Some Cornwall Hsg managers have shown themselves to be no better than the thugs from whom they are paid to protect us. If this is how they treat ordinary disabled pensioners like me – how on earth do they treat the thugs ?

My character has been defamed, my health has suffered and I have only managed to get through the past year with the help of my local Church, most of whom appear to be home owners/private tenants.

This is only a small part of an online article I have written about Cornwall Housing. If you would like to read it, Google Laura Thomas v Peter Jarman and click on Nosanctuarydotcom. Article titled, CORNWALL COUNCIL CORRUPTION with photograph of council managers alongside.

All managers mentioned, Councillors and MPs have been informed and none have responded. They may be too ashamed.

If the `Upton Cross 8 or 9` have any decency or integrity and even if they exist, which many doubt, please would they call and see me at my home, 5, Carnedon, Upton Cross, Liskeard. You know who you are. I do not.

Carnedon, as everyone knows is opposite the public toilets.

And about as fragrant.

Laura Thomas, 5, Carnedon, Upton Cross, Liskeard, PL14 5AP

AN OPEN LETTER TO MR SIMON JR MANSELL MBE.

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Picture shows : Simon JR Mansell MBE.

Article published by Laura E. Thomas on 05 October 2016.

                   CORNWALL COUNCIL CORRUPTION   PART 5

                 AN OPEN LETTER TO MR SIMON JR MANSELL MBE

Dear Mr Mansell,

I felt I should write because, of late, you have been causing me problems.

Please let me begin with your previous job title ‘Principal Legal Officer’. With this title you were never a principal anything, were you ?

As stated in Part 1,  you are a Fellow of the Institute of Legal Executives which is a qualification lower than that of a solicitor.

This begs the question : How on earth could a legal executive be in charge of the 35 qualified solicitors at Cornwall Council ?

To reiterate, this is like a classroom assistant being in charge of 35 qualified teachers. Or the tail wagging the dog.

Your new job title seems to be a demotion, due perhaps to the embarrassment felt by Cornwall Council over your activities. We also notice that you seem to be protecting Mr John Pollard with the ironic title ‘Portfolio Holder for Reputations and Performance’. What reputation is that exactly ? Do tell.

The problems you have caused me are the handful of persons who have written to me about you. And it isn’t pleasant reading.

These persons say you have been reported not only to the Solicitors Regulation Authority but to the Institute of Legal Executives and Action on Fraud, all for your Council activities.

Action on Fraud returned the complainant’s requested documents not to the complainant but to Cornwall Council who, I am informed, refuses to return them to the complainant. Very strange.

You have been reported many times to the Ombudsman who, comically, has always stated that the complainant’s point of contact be …..You, the complained about !

I cannot be the only person pleased that some general complaints to any Ombudsman are upheld but some complaints would have to be upheld for the system to have any credence. I feel deep down in my titanium bones that any Ombudsman exists mainly to protect the complained about.

It is fairly obvious that you are being protected by those organisations and I want to know why.

The truth is that you are hurting people. People who are too frightened to be named in this article for fear of reprisals.

There is something rotten at the heart of Cornwall Council and the name most complained about in the letters and communications I have received is yours.

I have never been arrested and although I worked as a volunteer in a prison years ago, I have never seen the inside of a police cell. Thanks to you Mr Mansell, these people have. Well done ! You seem so good at hurting people.

This ‘something rotten’ is a deeply held conviction I have about the higher echelons at Cornwall Council, though when this is over I don’t doubt you will do your best to ensure than my conviction is of a criminal kind. Go on Simon, you’ve done it before, you can do it again.

Please don’t think the 3’Cs loop hasn’t been noticed. That’s Cops, Council and Coodes. The Council pay Police salaries. Someone upsets you and you speak to the Cops. Then a falsely arrested victim is entitled to a duty solicitor which is where Coodes come in. And Coodes work for the Council. And I believe you are married to a lady who is a legal executive at a Coodes branch. This follows being a legal executive at Cornwall Council.

So the victim who, on your say so, is in a custody cell eventually notices the ‘tampered with’ Police audio interview recordings and sections of the interview video recordings which have obviously been removed. British Standard Time shown on the recording proved this and it is risable that the main removed section concerned none other than you !

That particular Coodes duty solicitor denied knowing your name or who you worked for which is not really believable, but believed she had heard of your wife. The one the whole wide world must have heard of and has been seen on the World Wide Web. All of her.

Coodes solicitors have admitted that it is not out of the question that your wife could have passed on confidential information and evidence to the Council or more precisely, by what is known in the Legal profession as ‘Pillow Talk’ to you, the very person who originally instigated these shenanigans.

Some will say, I need to learn more about Council rules but I could not cope with being dragged through any more Council sleaze. Also, I am not tough enough to survive any more disputes with you or the higher echelons.

I am inviting you to visit me at my Council bungalow. I will give you a good lunch and you can tell me how a mere File has such power and how the hell you get away with frightening people and making their lives such a prolonged misery.

I believe, in your case, the MBE stands for Malicious, Bullying and Egregious.

I want to finish this matter before you retire which will not come a moment too soon for some of us.

Yours sincerely,

Laura E. Thomas.

PS. Please don’t waste your time with a 4th threat of legal action. I cannot wait to get into court to tell the judge all about it.

ONE THOUGHT ON “AN OPEN LETTER TO MR SIMON JR MANSELL MBE.”

CORNWALL COUNCIL CORRUPTION PART 4

Cornwall Council

Article published by Laura E. Thomas on 05 October 2016.

                Cornwall Council Corruption   PART 4

            FALLEN WOMAN REDEEMED BY THE CO-OP 

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I left hospital 48 hours after my first knee replacement in June 2015. Physios, friends and neighbours helped greatly.

Feeling the knee to be history, I toddled on the 27th October ’15 in the 5.15pm twilight down wet Pigmeadow Lane, Liskeard, leading from the main Barras Street shops to the Westbourne carpark at the rear of the Co-op.

There was a sickening lurch as my stick slipped on the grey curved paving blocks to the right, in front of the Liskeard Cycle shop. I fell forward, lying spreadeagled and unable to move with a dislocated right shoulder. Weeks later, my new right knee was still in tact but with stiffness and soft tissue damage.

I am grateful to Lorraine Grogan from the Co-op who called an ambulance and stayed with me and to the crowd who gathered, standing guard over me in the now dark lane.

Thank you to the 3 paramedics, 1 of whom pushed morphine into the back of my hand. Having always hated hypodermic syringes, I muttered, “Oh God ……”

The paramedic replied, “Laura, I’m not God, I’m Olly”. The crowd cheered and I groaned. Thanks Olly for the morphine and Entonox gas sucked awkwardly from a tube. Neither helped the pain much but all things are relative and just when I felt I couldn’t take anymore, a tiny voice inside me said, “You’ve been through much worse so shut up !” And I have, so I did.

A lady called Kay knelt and held her mobile near my now truculent gob as I tried to answer questions from a tiny voice in an Ambulance Centre. Kay answered all the questions as I was good for nothing. She then found my car keys and put a note inside my mobility car windscreen.

Grateful as I was, I told the pavement that my face was pushed into, that I’d feel happier if the crowd went home to a meal and comfort rather than stay in a grotty lane. But they insisted on staying. If I had fallen late at night, I could have lain there all night. After 7 yrs of fighting the higher echelons at Cornwall Council, the kindness of strangers moves me to tears. Cornwall Council has done the same but not in a nice way.

At 6.15pm an ambulance arrived. Being turned and lifted produced more groans, gasps and references to the Almighty Himself.

If I could have handed around trays of eats and beer, it would have been a party with booze, drugs, needles and a fallen woman waiting to be picked up by a strange man in a dingy dark lane.

Thank you Lorraine, Kay, Olly and everyone that night. I owe you.

 

                                     KNOCKED OUT BY THE GASMAN

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Derriford Hospital, Plymouth.

As in all the best dramas, my jumper was cut off me in the ambulance and we arrived at Derriford at 7pm.

I explained to the dark, wavy haired A&E anaesthetist that I am not a strong rugby player whose shoulder has to be relocated on the pitch and carries on playing. I am a wimp. Never been anything else. The gasman knew a wimp when he saw one and pumped armfuls of morphine into me. As I resurfaced a voice said, “Laura, we’ve put your shoulder back in. It was very difficult. It took the anaesthetist and a doctor to do it”.

 

                                SCRATCHED, PATCHED AND DISPATCHED

My very grateful thanks to Dr Fleming and all at the Clinical Decisions Unit where I stayed overnight. I felt and still feel guilty that I caused extra work for the staff. They were however adamant that it was “just one of those things” and I was discharged 6 pm that day, my arm in a sling.

Thank you to every one who sorted me out a few days later in the Fracture Clinic. Thank you also to Caroline Jones at Liskeard Community Hospital who is just about the best physio who has ever helped me. And I have been through a few physios since 1953.

Even though the NHS is at breaking point, exhausted staff are still saving lives and putting the rest of us back on our feet. I have always and will always bend my now lane damaged new right knee to the NHS.

 

                                            KNICKERS TO THE COUNCIL

The following day, BBC Spotlight features a man who arrived too late to speak at a Cornwall Council meeting. He was shown being forcibly picked up and removed from the Council Chamber. I don’t know which was worse – Cornwall Council’s thuggish tendencies or the back of the man’s under pants being exposed.

 

                                               A FIT MAN ON SKID ROW

The following day, a fine dry November 20th, I walk warily through Pigmeadow Lane to Barras Street. A workman, 30 ish in what looks like painting overalls passes me and wobbles and skids on the curved blocks alongside the wall towards Barras Street. He looks fit and agile.

I explain that I am there to meet Council Manager Jonathan Niblett to inspect the area where I fell. My request that he waits and confirms to Mr Niblett that he too lost his footing in this lane is politely refused because he is busy. I understand and he wishes me luck.

 

                  ROUGH DIAMOND ADMITS PICKING UP WOMEN IN LANE

Yes, Mr Niblett was very pleasant. As we took photos of the many loose and broken paving blocks in the lane, which are all laid on sand, the owner of the ‘Jewellers Workshop’, marched up to us and declared emphatically that he was “fed up with picking up old ladies who fall in the lane”.

His first floor corner workshop gives him a view of the lane from the Co-op and Well Being Centre past the Koffiji Cafe and Cycle shop to the mural opposite Liskeard Carpets. He tells us he has fallen twice in the lane damaging his new knee. Although very abrupt, this shop owner has lent support to my claim that Pigmeadow Lane is unsafe. Then he suddenly strides away.

 

                                 THE COUNCIL COMPENSATION FARCE

County Hall. Picture by James Ram. REF: 0906JR01312guyan

I start a compensation claim and Jonathan Niblett’s photos along with mine are sent to the Council insurers and a TV firm of injury solicitors.

On 14th December Mr Mark Brewster at Cornwall Council, pleasantly agrees that the lane needs tarmacking and will ring in the new year. Goody gumdrops. We are getting somewhere.

On a fine dry, Friday 8th January at 11.50am, I find 2 Council workmen in the lane pushing sand in between loose paving blocks. Are these the repairs Mr Brewster agreed to last month ? We chat as the older, more experienced Council man says, “the whole area needs tarmacking.” I chirp, “That’s what I said !” He deflates me with, “There’s no money for it.”

A week later I receive paperwork from Mr Brewster that the lane was inspected by Inspector C. Stephens on 6th January ’15 and 16th and 27th April ’15 and by Inspector M. Robinson on 2nd September ’15. No defects were recorded. Just because an inspector deems the lane not to be defective, doesn’t mean the lane is safe. Pigmeadow Lane is safe and I am the Duchess of Cambridge.

On 15th January 2016, Major Tim Peake walked in space repairing his space capsule. We are all very proud of Major Tim who may have been safer in space than in Pigmeadow Lane.

 

                                          DRAKE DUCKS RESPONSIBILITY

Emma and Kelly at Highways seem very understanding and sympathetic when I suggest paying for and putting up laminated signs in the lane warning :

GROUND DANGEROUS WHEN WET – CARE NEEDED

However, on 4th March I have a very upsetting phone call from Mr Adrian Drake at Highways. He is adamant that the lane is safe. End of. When I suggest my laminated signs, he says they would be removed as being illegal. I end the call fighting back the tears. I am not even allowed to warn pedestrians of the danger in this lane.

Mr Drake, blocks laid on sand will always move and pedestrians will always fall. What part of this do you find difficult to understand ?

 

                                       LAURENCE REED, THE BBC AND ME

Later that day, I contact the King of the Cornish Airways, Laurence Reed, hoping to put my case on air.

A few days later BBC Spotlight reporter Christine Butler interviews me in the lane for Radio Cornwall. Thanks Chris for sending better photos than mine to the solicitors. She rings the Jewellers Workshop. The owner who very kindly attended to those old ladies in the lane refuses to speak to her and puts the phone down on her. How very helpful of him.

My edited piece was heard on air at 7am on 13th April. The owner of the Cycle Shop was heard saying that he called an ambulance for a man who fell in the lane and sustained a head injury.

A lady was heard recounting her fall in St Austell town centre saying she sustained a “serious facial injury” and was told by medics that “she was lucky not to have lost the sight of an eye”. Laurence Reed staff later said she sent them a photo of her badly bruised face. As the blocks in hilly St Austell town centre are cemented in and solid as a rock, why can’t the same be done in Pigmeadow Lane ?

Solicitor Tim Burnham at Coodes Solicitors in Falmouth did no one any favours when he spoke, perhaps because Coodes are known to work for the Council. That is why my appointment at Coodes in Launceston, late 2012 (CCC Part 1, The Bouncing Cheque) was such a waste of time. One lives and learns.

Chris Butler gave me some very interesting compensation claim figures for injuries on Cornwall Council ground.

Out of 76 claims in 2012-13, 5 were settled.

Out of 83 claims in 2013-14, 6 were settled.

Out of 47 claims in 2014-15, none were settled.

I will leave you to make of that what you will.

 

                        MRS SHERYLL MURRAY MP ON SHAKY GROUND

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I write about the lane to MP Mrs Sheryll Murray whose office in The Parade is 30-40 yards from the lane. Mrs Murray replies with 5 separate letters, 2 identical letters referring me to a Mr Nigel Blackler, the following 3 advising I complain to the Ombudsman, then the Council and finally a copy of a letter to her from Emma at Customer Relations saying “the lane is not considered to be in a dangerous condition at the present time.” Mrs Murray, all that paper work got us nowhere and you may have been too embarrassed to read Cornwall Council Corruption Parts 1, 2, and 3.

I must add that the paving stones from the lane up to her office are in a worse state than the lane. The ground outside the Post Office is not too jolly either. Take care not to fall, Mrs Murray. However, your office staff are excellent and a credit to you.

 

                                            DAD IN ROOF TOP PROTEST

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Just when I think I have finished with Mrs Murray, on the 18th of April Spotlight shows a ‘Fathers for Justice’ Dad spending 9 hours on Mrs Murray’s Office roof in the Parade. I hope he took a thermos and food and the office gave him the use of the loo.

If I had known about this beforehand I would have paid someone to take a meal and folding chair up the ladder for him.

This gentleman, who like Major Tim up there, was safer than on the ground, was not happy with Mrs Murray’s efforts as an MP. I don’t want to fall out with you, Mrs Murray, and I know you’re very busy but neither am I.

On Sat 25th June the UK awoke to find we had voted ourselves out of the EU.

 

                                       METAL GIANT SCARES CORNWALL

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On 26th July, a coal fired, metal, hinge jointed giant known as Mechanical Man lurched from Liskeard up the B3254, past Carnedon and up the lane (no, not that lane) to Minions.

I am all for the arts but surely the money could have been better spent ?

 

                                                      BB, CC AND LET

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In July I ring Mr Bert Biscoe who is the Portfolio Holder for Roads and a Cornwall Council Cabinet Member.

He is very pleasant about the lane saying he will send an inspector down there. Bert, don’t bother – it’s all been done before.

I mention my problems with Housing Director, Peter Jarman detailed in CCC PART 1TOP BANANA INVITED TO LUNCH. Mr Jarman insisted that “8-9 people in the village were spoken to” having made complaints about me. He never divulged their names and some of us believe they never existed. Defamation of my character.

Mr Biscoe suggests I contact Mrs Joyce Duffin, Portfolio Holder for Housing and a Cabinet Member. Asking what Mrs Duffin actually does, the reply is “She directs the Director of Housing. I find this very interesting.

 

                   HUFFIN AND PUFFIN BUT NUFFIN FROM DUFFIN

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I speak to the very pleasant and decent sounding Mrs Duffin on the 4th August. She doesn’t seem to understand about Simon Mansell and his lack of qualifications as a Principal Legal Officer but admits to directing the Director of Housing.

When asked how she justifies Mr Jarman refusing to name the Upton Cross 8 or 9 she replies that she cannot comment on staff policies.

I ask how she feels that a tenant, any tenant, can be treated in this manner. I can feel her embarrassment and discomfort seeping down the phone as she thinks hard before replying, “It’s not nice. It’s sad.”

I ask if it is her policy to allow Peter Jarman to defame a tenant’s character in this way. She sounds cornered and hesitant and frankly, I feel sorry for her. I say I will mention her in CCC4 and let her go.

A lovely lady who may not understand the corruption around her or may have difficulties dealing with it. Maybe Mrs Duffin couldn’t care less but I doubt it. Mrs D, you are a pretty dolphin. Swimming with sharks.

 

                                      PLEASE, NO MORE SOLICITORS !

A second firm of solicitors gives up my compensation claim as Cornwall Council simply denies liability. The people who deal with these matters aren’t solicitors. They are very young sounding with no legal qualifications and call themselves “Claims Executives”. All a huge waste of my time and effort. May the next claimant have better luck than I did.

 

                             LAURA LUCKY NOT TO FALL IN LAUNCESTON

In September I take a trip, it’s not funny, to Launceston where I am lucky not to fall on a large patch of broken and upstanding paving blocks at the junction of Broad Street and Westgate Street near the White Heart Parade sign. This area is worse and in a more dangerous state than Pigmeadow Lane, Liskeard.

It is surprising that Cornwall Council Board Member and Launceston Town Councillor Mr John Harris mentioned in CCC1, THE INVESTIGATION, has not brought some influence to bear over this matter. After all, this is Mr Harris’s manor. Mr Harris, please step on it ! No, don’t – you might fall and I would be very sorry if that happened.

I wonder that if Mr Harris injured himself on unrepaired Council ground, would his compensation claim be rejected.

Get out there please Mr Harris and do the business. And who paid for the lovely flowers around the clock tower when there is no money for paving stone repairs ? There are many who can write reams on pot holes these days. The penny has dropped that the money is there but it is not being spent on basics. Laura, shut up and accept it.

 

                                                       THE TRUTH

                                                THE PLANE TRUTH

                                          THE DEAD PLANE TRUTH

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Recently Spotlight ran the story of Cornwall Council buying 29 plane trees from Italy at a cost of £1,100 each. With my discalculia, this works out at £31,900. Add in transport and planting costs and the cost is nearer £35,000. However, former Councillor Dave Biggs estimates the cost at being in excess of £100,000, a figure also confirmed by the BBC.

Planted along Tolvaddon Road in Poole to create a boulevard effect, they may have enhanced the area if they had lived. But they died – All 29 of them.

The pertinent question is : Who spent all that money on plane trees, dead plane trees, when there is said to be no money for basics like roads ? Cornwall Council, you seem to have a strange sense of accountancy. And that is the dead plane truth of it.

 

                        ANTI SOCIAL BEHAVIOUR ENFORCEMENT OFFICER 

                                  MR ADAM FITZPATRICK.      OH DEAR……..

On 8th November Spotlight shows Mr Adam Fitzpatrick telling us he is concerned about the effects of 24 years of a Cornwall family’s anti social behaviour on neighbours.

Mr Fitzpatrick has scrubbed up beautifully in a very smart shirt and tie with a hair cut.

Mr F, you certainly didn’t look like this when you arrived at my property at my request in 2014. It’s amazing what a TV camera will do for sartorial elegance. And why did the neighbours have to suffer this anti social behaviour for 24 years before you stepped in ? Single women on their own are always easier to bully than big burly men. And that goes for you, too Christopher heavy Weight who KO’s nice ordinary bantamweights, hopeless etiquette, arrogant defamation.

 

                                   HOODLUM HOWLERS, SMOTHERED SMILES

Recently, I witnessed 2 burly male Carnedon tenants, one with his wife, viciously verbally attacking a new frail, single disabled woman tenant over parking.

The wife snarled, “You do not want to mess with this family !

Are they gangsters ? Will we see lace tied pairs of boots hanging over telegraph wires ? Will we find horses’ heads in our beds ? And will we have to pay them protection money not to be duffed up ?

2 Police cars arrived. The Police spoke. The single male tenant apologised. The other one didn’t. An air of armed neutrality has now settled over Carnedon.

And the protection money ? The 3 of you can drop it round, Friday !

It has been necessary to wait nearly a year after my Pigmeadow Lane fall to thank people as my failed attempts to secure proper repairs to the lane have taken all this time. Perhaps I should ask the Gypsies to tarmac the lane at night to avoid disruptions. Bert, et al, it will be my treat.

And finally, my right shoulder is better but not 100% and my right knee still hurts.

I have injected humour into Part 4 in an attempt to take the sting out of what I feel are justified and necessary criticisms of the higher echelons at Cornwall Council.

Part 5, An Open Letter To Simon JR Mansell MBE, contains no humour whatsoever.

 

Laura E. Thomas,

5, Carnedon,

Upton Cross,

Liskeard,

Cornwall.

PL14 5AP

Further reading :

CORNWALL COUNCIL CORRUPTION PART 1

CORNWALL COUNCIL CORRUPTION PART 2

CORNWALL COUNCIL KERRUPTION PART 3

CORNWALL COUNCIL KERRUPTION PART 3

 

County Hall. Picture by James Ram. REF: 0906JR01312guyan

Picture shows : Mr Andrew Kerr, CEO of Cornwall Council.

Article published by Laura E. Thomas on 2nd April 2015.

       CORNWALL COUNCIL KERRUPTION        PART 3

At the end of Cornwall Council Corruption  Part 2 onlined in January, I left various managers huddled in their corner of a metaphorical boxing ring.

In January, I reported Mr R. A. Williams’s You Tube antics and Principal Legal Officer Mr Simon Mansell displaying racy and inappropriate online photos of his lady friend to the Solicitors Regulation Society though I am informed that the racy poses have now changed ! Solicitor Laura Baglow was also mentioned for her inability to sign letters sent from Legal Services.

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Mr Simon JR Mansell MBE.

The SRA replied in their letter dated 21st January that while the above are not serious enough to warrant action, they say this information `can be used with other sources to identify trends and behaviour.` Pretty shoddy behaviour, actually.

They continue, `This may result in follow up action in the future` and `we will retain the information to create a complete profile of the individuals and the organisations we regulate.`

So there you are. The SRA is keeping an eye on all you lads and lasses in the Legal Dept.

At today`s date of 2nd April those managers are still in their corners. No one at Cornwall Council has responded. There have been no more empty threats and no more unsigned letters for which I am grateful. They may be too embarrassed to reply, anyway.

At the end of January, I received another email from someone who claimed to have been an ex-Cornwall Council employee. To reiterate, this is the person who describes Cornwall Council as having `a disproportionate number of bigots, bullies and racists etc who abuse their power and authority.` This person wishes they `had never worked there` and they `still feel haunted` by their time there.

LAURA IN PROTECTING MODE

This ex-employee has given me permission to record their emails. As they have moved away, I feel that their career and life would be ruined if Cornwall Council were ever able to identify them. Cornwall Council had no problems with allowing certain managers to bully and threaten me, a single disabled woman living alone so I doubt they would have any scruples about bullying anyone else. Therefore, I shall refer to this ex-employee as `Anonyscribe`.

ANONYSCRIBE EMAILS LAURA

I am transcribing their latest email exactly :

Aside from the fact Cornwall Council was the worst place I ever had the misfortune to work, here`s one of the more lunatic anecdotes :

One of the staff members in the office next to me was employed off the record. The department (called `Adult Social Care` at the time) was paying her wages direct into her bank account – completely bypassing the payroll.

Of course, this can only mean there was no advertisement or official selection process of any kind for this role. The individual was being paid monthly outside the PAYE system so no income tax, NI or anything was deducted at source. This special little fraudulent arrangement ran for several years and could be still be going on.

Sssshh, don`t tell HMRC that Cornwall Council owes a significant sum of Employer NI on her earnings. Did I mention that she was being paid at a rate of exactly £20 p/h, 7.5 hours per day, working 3 days a week. Nice for some ! The `face fits mates` culture wins again. One can only hope that the income is being declared to HMRC !

The above is hardly Government toppling fraud and maybe common practice at other councils but it is still very naughty. There seems to be a whiff of hypocrisy here when Cornwall Council will prosecute tenants for non payment of rent or council tax and will send the bailiffs for unpaid car parking penalties but conveniently forget to pay Employer NHI or maybe income tax.

On 6th February I wrote to Head Office HMRC at Newcastle enclosing copies of Anonyscribe’s emails to me as detailed above. On 10th March I wrote enclosing same to the HMRC Tax Evasion Freepost address in Cardiff. Anonyscribe`s identification was removed. It is not surprising that I have received no reply from either of them.

NEVER UNDERESTIMATE THE earning POWER OF A WOMAN

Anonyscribe continues :

About two months into my employment with Cornwall Council I needed a list of everyone in the department (2,000+ I believe) to update a list of training records. Imagine my surprise when I was given a spreadsheet extract from payroll, containing not only the 2,000+ staff names but also their home addresses, NI Numbers, Date of Birth, Contract Start Dates, Pay Increment Dates and EVERY conceivable data field about their pay and pension contributions. I am thinking to myself “You`ve got to be kidding me.”

Within a few weeks of working for the Council I knew things weren`t right, but this was off the scale. When I first started, I was told by at least two members of staff that males were treated less favourably than females (yep, never heard anything like it).

I was also informed that males were deliberately paid less than female members of staff i.e. any female recruit, irrespective of skills or experience, is commenced on a higher salary point than male recruits. Naturally, I have a gander through the payroll spreadsheet which lo and behold confirmed that every female member of staff around me started off on a higher pay increment than the males.

This was the team that promotes (preaches) `Equality and Diversity` to all staff and people in the private sector. Funnily enough, Cornwall Council failed to achieve any standard of the Local Government Equality Standard (c2008 – 2009) Was I surprised ? Not at all.

While many females throughout the land will be yelling, `Whoopee ! Women are paid more than men !  Not before time…`  this seems to clash with any notions of equality. If you want company on the Feminist soap box, you contact Oprah Winfrey. Me ? I want fairness for everyone.

However, I should not allow my own feelings to cloud what Anonyscribe alleges. But for what it is worth,  Anonyscribe sounds believable. Why would they need to invent such things when there will be records of the bank payments to the lady whom it is alleged worked 3 full days a week at £20 per hour off the cards for several years at Adult Social Care ?

And checks can be made on all the comparable starting salaries of female and male recruits at Cornwall Council.

REFERRING TO REFERENCES

Anonyscribe ends their email to me :

Thirdly, it was evident that people were being employed into back office roles in Adult Social Care without employment checks being carried out. I was in and working within 1 week of applying and someone else was employed BEFORE any work references arrived – one arrived that was very negative (!!) and the Council still employed them until they walked off the job.

People in power and authority need to be held to account.

Yes, Anonyscribe, they certainly do.

THE REVEREND WAS RIGHT      THE RIGHT REVEREND IS BUSY

While the Right Reverend Tim, The Bishop of Truro assured me in his letter dated 8th December `14 that he would look into my experiences of corruption at Cornwall Council, he never replied. I am not surprised, feeling that again, lack of response may have been due again to embarrassment.

It brings to mind the August `14 meeting with Housing Director Peter Jarman and Rev Tony Stephens who said, `Laura, I think you will find there is corruption in most large organisations…`

Yes Boss, I accept that. But I don`t want it coming through my letterbox or sitting at my dining table. I regret allerting Bishop Tim to all this. He has enough to contend with.

LAURENCE REED        VIDEO DID NOT KILL THIS RADIO STAR

Cornwall Council Chief Executive Mr Andrew Kerr was recently interviewed on what should be the compulsive listening Radio Cornwall `Laurence Reed` programme. Mr Kerr was heard agreeing, rather hesitantly I thought, to answer more questions from the general public in about 6 months time.

Mr Kerr, I hope we can chat then about the way you run Cornwall Council. On air. Please do not insult me or anyone else with more unsigned letters or letters clearly intended to threaten or intimidate.

I hope this will be the last of my CORNWALL COUNCIL CORRUPTION articles. Trawling through the working lives of certain managers at Cornwall Council makes me feel rather grubby.

Laura E. Thomas                                                             2nd April 2015

Further reading : CORNWALL COUNCIL CORRUPTION via @wordpressdotcom

CORNWALL COUNCIL CORRUPTION PART 2 via @wordpressdotcom

WEIGHTGATE. via @wordpressdotcom

CORNWALL COUNCIL CORRUPTION PART 2

richard-williams

Picture shows : Richard A. Williams, Head of Legal, Democratic and Procurement Services and Monitoring Officer. The Monitoring Officer is responsible for ensuring the Council, its officers and its elected Councillors maintain the highest standards of conduct in all they do.

Article published on 21st January 2015

           CORNWALL COUNCIL CORRUPTION    PART 2

Cornwall Council’s only response to my ‘CORNWALL COUNCIL CORRUPTION’ hardcopy sent to CEO Mr A. Kerr on 30th September ’14 was an immediate acknowledgement of receipt of the cover letter from Mr Simon Mansell, Principal Legal Officer. There was no mention of the hardcopy onlined on 5th November ’14.

MR RED SOCKS IN A RED MIST

This hardcopy crossed in the post with Mr Adam Fitzpatrick’s threatening letter to me dated 26th September ’14. The 4th paragraph states:

“After taking all of your recent incidents and your associated behaviour into consideration, I feel that you leave me with little choice but to take action against you in line with Cornwall Housings Unacceptable Actions and Behaviour policy.”

Lack of apostrophes apart and feeling I might be publically flogged or put out on a wet windy street with my furniture piled up around me, I read on to find that my “persistent complaints” are “unacceptable” though no complaints are mentioned. If my complaints had been dealt with adequately in the first place, there would never have been a need to detail them on wordpress in ‘CORNWALL COUNCIL CORRUPTION’.  http://t.co/hLa55aG0dX

No mention is made of my “associated behaviour” which could mean a tendency on my part to invite managers to tea or lunch. Or maybe it means being rendered nearly hysterical by Mr Fitzpatrick and Mr Clemens and ordering them out of my property. They never apologised and I regret having originally requested a home visit.

This letter encloses 10 photocopied pages entitled ‘Unacceptable Actions and Behaviour’ with a note: “This policy was agreed with tenants through the Services Subgroup.” So that makes everything allright, then. The fact that a Board member and Tenants’ Panel member has the handwriting of what appears to be an 8 year old is not mentioned either.

Mr Fitzpatrick accuses me on page 2 of “unreasonable persistence” and continues:

“Please be aware that if I feel you continue to make (in bold type) “unreasonable and persistent” complaints, Cornwall Housing will consider taking further action against you in line with our policy. But Mr Fitzpatrick said he would take action against me on page 1 and now seems to be backtracking. So, Mr Fitzpatrick, please just come out with it and say, what exactly, you intend to do. Smartening up your appearance might be a start.

Page 2 tickles me: ‘any concerns that you have (in underlined bold type) must be forwarded to me only,”

Mr Fitzpatrick, as you have threatened me with what may be empty threats and have bullied and traumatized me, I would rather keep away from you. You still frighten me.

Your letter did not mention the ‘Upton Cross 8 or 9′ that I am not allowed to know about whom Mr Peter Jarman still maintains have attacked my character with unsubstantiated claims. Like a naughty child, running away, Mr Jarman has emailed severing further communication. I am proud of my persistence and strength in fighting a bullying council. But I can do without seeing these managers’ photographs in the Cornwall News tenants` magazine.

MR JARVIS SLAPS MISS THOMAS’S WRIST

Cornwall Council’s Communications Dept claimed they received no communication from the Cornish Guardian relating to my complaints. However, on 6th November ’14, slightly testy Editor, Mr Mike Jarvis, emailed insisting he did speak to them, saying rather chillingly,

“Your blog, alleging corruption, where you make false accusations about me and this newspaper isn’t, in my opinion, a wise move ” “Good luck with your fight.. .. .. .. …. Mike”.

Mr Jarvis, CC Communications Dept whom we know never make mistakes, claim one thing and you claim another. I did not make false accusations about you or your newspaper. I believe you rather than them because you are good looking and unlike many managers at Cornwall Council, you are smartly dressed. And that goes a long way with old fashioned fuddy duddies like me.

I hope I have clarified the situation so can we please lay this matter to rest ? Thank you.

IS THERE ANYONE THERE ?

At today’s date, no one has, since 5th Nov ’14, responded to my article request to come forward and identify themselves as being one of the ‘Upton Cross 8 or 9’. Some feel they never existed but if they do not, then why did Mr Christopher Weight and Mr Jarman send me a mobile text and emails stating these persons do exist ? Gentlemen, if you want credence, you have some explaining to do. http://t.co/476MhKevoj

EX-COUNCIL EMPLOYEE LENDS SUPPORT

I was never interested in replying to online comments about my article but received facebook messages late November ’14 from someone giving, understandably, a false persona.

This person tells me that Cornwall Council employs “a disproportionate number of bigots, bullies and racists etc who abuse their power and authority.” “Human Resources and Equality staff are a joke and let all sorts go on.”

This person finishes that although they are now employed elsewhere with better conditions, they wish they had never worked at Cornwall Council and still feel haunted by their time there.

I am not the only person with problems with Cornwall Council and in order to protect this person, I have afforded them anonymity.

MORALS AND QUARRELS

Cornwall Council’s Legal Services’ letter to me dated 16th December ’14 denies all my allegations of corruption and bullying, I was particularly amused at the author’s claim that I called Mr Fitzpatrick “immoral”.  I never said or wrote any such or similar thing. This is such an old fashioned word that one rarely hears it, these days. The author imagined this word. Enough has been said about Mr Fitzpatrick who may have a tendency to nebulous letter writing and empty threats. But immoral ? Never. He could well be a very nice man who is bound on pain of unemployment to follow Council policy. I grudgingly give him the benefit of the doubt.

The author of this letter requests that I remove my article and accompanying photographs of Christopher Weight, Adam Fitzpatrick and John Harris from wordpress. As my article is truthful and accurate, I see no reason to remove it. The photographs are taken from the Cornwall News magazine and Tenants’ Voice leaflet distributed free of charge to all Cornwall Housing tenants. As these photographs are shown so often in these magazines and on Cornwall Council’s website, it would seem rather silly to object to them. Therefore the author’s request is refused.

REFERRING TO AN UNSIGNED LETTER

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LAURA ELLEN BAGLOW

I am unable to reply to this letter as it is unsigned. Above typed ‘Legal Services’ someone has written in, I feel, a female hand in black biro: ‘Legal Services’. The author took the trouble to write their department but could not bring themselves to write their name.

The letter reference LB/TJT traces via Cornwall Council’s website to Laura Ellen Baglow, one of 35 solicitors employed by Cornwall Council. To date, I have received no reply to my emails dated 27th Dec ’14 to this lady, Mr R. A.Williams, Head of Legal Services and Matthew Stokes all at Legal Services, asking who is the author. Come on, Chaps and Chapesses – as Eric Pickles’ office has emailed me, you need to show “transparency and accountability”. And come out from behind that filing cabinet.

ENCRYPTION DESCRIPTION IN CODE MODE

I am concerned that this letter is headed: NOT FOR PUBLICATION and am informed that such council letters are embedded with an encryption to prevent computers copying them for online publication.

The computer used to transcribe my original ‘CORNWALL COUNCIL CORRUPTION’ article online suffered strange gremlins with capital letters in the text appearing as lower case and vice versa. Punctuation was disarrayed with full stops appearing where they were not originally typed. All this took weeks to rectify but we got there in the end. All Cornwall Council did was to waste an expert’s time and one wonders why Cornwall Council or any other council would want to prevent reproduction of this or any other council sent letter.

Experts will surely find a way around heavy handed councils who continue these practices.

A WING AND A PRAYER

I am indebted to the Bishop of Truro, the Right Reverend Tim Thornton whose 8th December ’14 letter to me assures me that he will look into this matter though as yet I have heard nothing. It was kind of him to do so but I feel there may be some regret on his part at having agreed to become involved.

WHAT WILL YOU BE DOING IN 10 YEARS ?

These articles will remain on wordpress for nearly 10 years or for as long as wordpress exists or agrees to its publication, the rent having been paid in advance.

A BRIEF ENCOUNTER

If Cornwall Council want to further this matter in court, it will cost them taxpayers’ money as a corporate body while private individuals will have to pay their own costs. If sued, I have been advised that I shall be entitled to Legal Aid. Although the stress of a court case would probably see the end of me, I doubt Cornwall Council would be particularly worried. I have also been advised that Cornwall Council are unlikely to sue me as they know, deep down, that my allegations are true.

FOOLS RUSH IN WITH RAW TALENT

I shall end on a whimsical, if not gut churning, note. If anyone would like to see Head of Legal Services, Mr R.A. Williams filmed clawing at his genitals and thrusting his pelvis while presumably drunk, in the Council Chambers, search:

You Tube – Richard Williams, ‘A View to a Kill’. 

To reassure those of a nervous disposition, I should add that Mr Williams was fully clothed and miming to Duran Duran’s version of the James Bond theme tune.

This echoes with Mr Simon Mansell, Principal Legal Officer, who has recently and very sensibly removed photographs on his facebook page of his scantily clad lady friend in various saucy poses. It is understandable that a man near retirement age would want to show off his younger lady friend and I wish them well for the future but these photographs and other images are unprofessional and inappropriate. They do Cornwall Council no favours. I have no wish to prevent anyone’s enjoyment but such behaviour commands little respect.

At present, with a little help from a Vicar, a Bishop and an ex-council staff member – for me a Holy Trinity – I seem to have boxed the now silent Cornwall Council up against the ropes.

I feel it apposite to leave comments on the perilous state of this country to journalists and news readers. I shall concentrate on Cornwall Council.

A short, fat, middleaged woman wobbling on a stick often wonders how she came to be grappling with giants.

But for the moment, Goliath is sitting hunched and head down in his corner staring at the canvas.

And David sits listening. He waits. He wonders. Will there be a sickening jolt ?

Will he hear :

“Seconds away……”                                                                                                                                                                                                                                                                                                                                                                                                            “DING ! DING !”

© Laura E. Thomas 21st January 2015

CORNWALL COUNCIL CORRUPTION PART 1

Cornwall Council

Picture shows : Christopher Weight, Anti Social Behaviour Enforcement Officer. John Harris, Tenant Board Member. Adam Fitzpatrick, Mr Weight’s Manager.

Article published on 5th November 2014

         

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 CORNWALL COUNCIL CORRUPTION  PART 1

 Miss Laura E. Thomas

v

 Mr Peter Jarman, Director of Housing

In 2007 I blew the whistle on child abuse. For 18 months I fought a Police cover-up, Social Services and the Youth Offending Team for better conditions for those children. A thorough Police investigation was finally undertaken though I was never allowed to know the result. I declined my GP’s offer of counselling due to a six month waiting list and have not come across such a concerned and kind GP since. Feeling threatened by the family and angry neighbours who knew too much, I moved in 2009 to a Cornwall Council property in an isolated rural area. This is a truthful and accurate record of my tenant experiences since then.

 

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ANGIE MORRISSEY

At the tenancy signing and wanting a fresh start, I was surprised that manager Mrs Angela Morrissey who knew the reason for my move said, “I don’t suppose you’ll become involved with people’s lives again … ”

I replied, “When I see such deprivation, neglect and abuse living so close to me ever again, yes, I will become involved.” Mrs Morrissey, you can put money on it.

If I said that on moving I needed a shower, it may sound amusing but I desperately needed a level access shower property as I was awaiting another big hip operation. For someone in my physical condition, accessing a bath was dangerous. I was pleased with the layout of a viewed up to previously neighbour’s identical property. Mrs Morrissey assured me the property was ‘shower only’, “It must be … it says here, ‘Supply new shower curtain’. After signing and entering, the property contained a shower over a bath.

I was too stunned to be angry. Hours later, in a phone call, Mrs Morrissey, snapped, “Do you realise I could take those keys off you, rip up that tenancy agreement and you’d be left with nothing ?”

Ignoring the threat, I reasoned that no manager could rip up a tenancy agreement on what seemed to be a whim. Building Societies and Banks can repossess your property but in my experience, you are never spoken to like that. My effects were packed and removal van due early next morning. Desperate to move, I calmed Mrs Morrissey down and moved the following day.

Knowing I had been through a lifetime of hip problems and many operations, the child abuse trauma and with high blood pressure and a damaged and enlarged heart, this manager never mentioned the next four years I would spend next door to an aggressive, threatening and abusive neighbour. I have never experienced such bad behaviour in my twenty five years as a home owner.

Mrs Morrissey visited at my request, refusing coffee. “These people have to go somewhere … ” she said. “If they start again, go to the Police. Don’t bother us.”

The investigating local PC left (the neighbour’s) property after a barrage of their shouting and later said, “If they start again, contact the Council. Don’t bother us !”

It helped that I was told this neighbour had a mental illness – she calmed down after being threatened with arrest for harassment. Often seen drunk and disorderly, this tenant was well known to the Police who did little to protect me, a disabled woman living alone.

Neighbours supported my complaints but were understandably hesitant to become involved as it may have blighted their move or disability adaptation requests. Police never took it seriously. I must be clear – my problems were with the behaviour not the mental illness. And this tenant simply did not get the support it was clear they needed.

I got on well with all neighbours though noticed one couple to be rather distant. On that first visit at my property, Mrs Morrissey, enjoyed ‘dishing the dirt’ on a letter of complaint about me. The Data Protection Act affords anonymity to those making malicious complaints.

I was accused of gossiping though Mrs Morrissey refused to tell me what had constituted gossip, about whom or to whom. I was being accused of something but not allowed to know the details! There is nothing wrong with the dictionary definition of gossip – ‘informal chat about persons or social incidents’, apart from ‘groundless rumours’ . Having been the subject of untrue remarks, I am hardly likely to be spreading them. I categorically deny having made groundless remarks and point out that this is a slur on my and similar tenants’ characters.

Mrs Morrissey said something I never forgot. “Don’t speak to people !” she insisted. Feeling this to be silly, I asked her, “Don’t you ever speak to your neighbours ?” She replied with an emphatic, ”No!” I find this to be strange.

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JANE BARLOW

Head of Housing, Mrs Jane Barlow’s letter calls me “an alleged offender” which Snr manager Stuart Blackie agreed was “unhelpful.” I got on well with my aggressive next door neighbour for the first six months until they ‘turned’. Some feel that neighbour (s) may have been unsettled that a single woman could, unaided, demand and get a thorough Police investigation of a traumatic subject. It never occurred to anyone that this was not an easy thing for a woman on their own to do. I believe that Mrs Morrissey may well be a very decent person but unfortunately, with bullying tendencies.

A complaint had been made that on one occasion I failed to pick up my dog’s faeces. In thirty years of owning small dogs, I have always been known to pick up my dog’s mess.

At my request, Snr manager Mr Stuart Blackie visited. He accepted coffee and a verbal slap over the wrist for not wearing a tie, admitting this area was used as a “dumping ground” and that people who wanted to come to areas like this were “usually running away from something.”

I spent twelve months worrying as to who could have sent this letter. One of the ‘distant couple’ frightened me by, unseen, jumping out on me from their garden gate and ranting at me. This tenant was physically ill so tolerance was called for. Although I had my suspicions, everyone denied sending the letter.

I pointed out the unacceptability of being harassed by not knowing who had sent this letter or the exact contents. That was when Mr Blackie replied, “Well, I think you managed to work out who it was … ”

“So it was them in number *****” I asked.

I remember Mr Blackie nodded and muttered, “Yes.”

It was very naughty of Stuart to breach these tenants` confidentiality but in so doing, he did me a favour for which I shall always be grateful.

Head of Housing, Mrs Jane Barlow denied in writing that Mr Blackie told me who the letter authors were. It amazes me that someone in a Camborne office thinks they can hear what was said around my dining table many miles away. My relationship with Mrs Barlow has soured somewhat over the years.

There being enough evidence, a local solicitor wrote to these people who had now moved, advising them never to send such a letter to anyone if they had not sent the letter and threatening them with court action if they had written that letter and dared to do it again. An expensive but satisfying result. I shall return to what amount to ‘poison pen letters’ later on.

FOREIGNER DEMANDS AND GETS

At this time, a foreigner and British spouse moved in. Given everything they demanded in the way of home improvements, they then demanded to be moved and were moved, all in the space of twelve months. It makes you think, doesn’t it ?

NEEDS MANAGER NEEDS TO MANAGE TENANTS POLITELY

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ANNA MURPHY

I was shocked at the sharp and bullying manner of Needs manager Anna Murphy. That lady seemed to have very little idea of the needs of the physically handicapped. She simply could not see the danger in someone with my mobility problems, accessing a bath, insisting, “You can have a stand up wash!” If our orthopaedic problems could be cured with a toilet rail and bathboard, we would not need orthopaedic surgeons.

I had to fight back tears on two occasions in phone calls. Eventually, I wrote asking her never to contact me again. If, as a manager, I had received such a letter, I would have felt a need to ‘smooth things over’, but she never did.

I wrote twice, asking the now promoted to Homechoice Ms Murphy not to allocate properties in isolated areas to those (next door) needing serious help. Council claimed the letters were never received. It was only on the third recorded delivery sent to Mr Blackie that he admitted receiving it. This seemed a definite case of MIMFLIB – Manager in mood filing letters in bin !

It being impossible to access the bath after my impending operation, I applied to have the bath removed and shower base installed. I did not want this cost as I paid nearly £1,000 to have a bath removed and shower installed in my last place. A shower base and making good the tiles would have saved Cornwall Housing money and would have been sufficient for me.

Homechoice had raised my banding from E to D so I was going nowhere fast. My attempts to have my banding raised further opened my eyes to the dubious Homechoice banding decisions.

According to a staff member, the band decision panel consists of “someone who knows a lot about when a baby is separated from its mother … ” and “someone who knows a lot about drug addiction … ” (read that how you will!) and “sometimes we get an ex-Staff Nurse,” (a bit more reassurring). To have any credence, I believe these applications need to be assessed and decided by a retired or part time GP rather than ladies, presumably, with certificates.

Three GP’s letters recommending a move were ignored. The last letter said it was “likely” that the stress I was enduring from risking falling in the bath and next door’s behaviour was causing a deterioration in my health. All letters were ignored by the Homechoice panel and I wonder if tenants realise their letters are a waste of their money.

Very pleasant Occupational Therapists Mrs Deborah Latter and Bonnie Chapman visited re the shower but the waiting list was long which held up my operation date. I asked Mrs Latter exactly how Homechoice worked. She replied, with Ms Chapman as a witness, that she could tell me but the details may upset me. Being already stressed by Cornwall Housing, she felt I did not need any further upset and I declined to hear the details.

Mrs Latter’s letter dated 9th February `12 to Anna Murphy says, “I support a move to a level access property with a level access shower. Miss Thomas has done all she can to expedite a move.” This recommendation was ignored.

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PHILIPPA MAYLAND

I was shocked by Mrs Philippa Mayland, with the strange title, ‘Chair of something East’ . My NHS surgeon is a Trauma and Orthopaedic Consultant and RAF Wing Commander. Displeased that after my operation, I would return home to negotiate a bath, he said, “That is not acceptable!” He insisted on writing to Mrs Mayland, “Don’t worry, I’ll tell her !” he said.

I emailed Mrs Mayland that a ‘high flyer’ would be contacting her soon. It is only a sense of humour that kept me and still keeps me going. Before my surgeon could write to Mrs Mayland, she told me she had spoken to him in a “long conversation about my medical condition.” She continued that she had agreed that my surgeon could write to her about me.

Mrs Mayland’s August `11 email to Mrs Barlow’s secretary states, ‘I am waiting for a letter from her consultant who (grammar !) I have spoken to on the phone.’

Council managers must understand they are only admin employees. I was shocked at the arrogance of such an employee, in agreeing to allow a surgeon do anything. I never gave permission for her to ring my surgeon but am told that the Council are within their rights.

My surgeon’s letter to Mrs Mayland states, “Given Miss Thomas’s complicated hip condltion, it would constitute a disaster if she fell in the bath.”

I asked Mrs Mayland why my surgeon’s opinion and recommendations had been ignored. She floored me with, “We don’t have to take any notice of what they say.”

Mrs Barlow’s letter to me of August `11 states,… “The critical (banding) factor is the impact the current housing is having upon that condition and whether on not a move to more suitable housing would have a positive effect on the applicant’s health.”

It is obvious that the impact on my health of not moving could have been a fall in the bath which my surgeon says would have been a “disaster” or a nervous breakdown after next door’s harassment exacerbated by council’s deliberate refusal to apply this legislation. They ignored the obvious fact that living next door to years of threats and harassment will damage anyone’s health.

And they were disinterested that they were holding up my desperately needed hip revision. I doubt whether any of them know the exact details of a hip revision or how it feels to have a hip replacement which was then 33 years old. Most hips are replaced after about 10 years.

Mrs Barlow’s letter continues,

“Mrs Mayland has advised you that Homechoice does not have to take notice of the OT recommendation. ………. `The High Court has held that it is for the council to determine priority in line with its allocation scheme. It is entitled to have regard for the opinion of medical experts …` “The law gives the council the responsibility to make its decision … ”

So there you have it. Council employees ignoring the opinions of Consultants, GP`s and OT`s.

Mrs Mayland failed to see the funny side of the bag of oats I sent her for her high horse. She never thanked me and without mentioning my kind gift, Mrs Mayland’s email to a collegue says, “Her reply was interesting…”

Later, concerning this, a Snr manager told me, “There is such a thing as respect “.

Respect is a two way street and managers’ highhanded attitudes, bullying and reducing tenants to tears is in the gutter of that street. Many will agree that respect has to be earned.

It was only after reading a copy of what I might send to the national press that Mrs Barlow ordered an investigation.

THE INVESTIGATION

A very pleasant (I admit to an overuse of this term) Snr manager, Mrs Sara Nott visited me. I believe this lady to be quite gifted at what must be difficult situations. Mrs Nott claimed to be ‘independent’ in her investigation, forgetting that she was investigating managers with whom she had worked for many years and with whom she may well have been friends and therefore may not have wished to criticise. This has to be the weakness in this system and is similar to the Police investigating the Police.

No stone was left unturned and Mrs Nott promised to send me a copy of her decision on my complaints. I felt too worn out to face appealing in person to any type of panel. Regarding the compensation I felt more than entitled to, I wrote, as advised by Mrs Nott to Carrick House, Pydar Street, Truro. Apparently, I would hear in 28 days.

Mrs Nott’ s unnumbered ten page report offered me a direct let but without a time frame and contained so many “I find your complaint to be ‘not upheld’ or ‘partially upheld’ and so many “I find your complaint either unjustified or “partly justified” or “neither justified” nor “unjustified” that it was very difficult to understand. She did, however, say that all the complaints Mrs Morrissey dealt with – dog fouling etc were “unsubstantiatied”, Therefore, I am ‘off the hook’ and it is clear that Mrs Morrissey bullied me over unsubstantiated allegations.

The report says Mrs Morrissey found me at fault for not keeping a diary of next door’s harassment, I keep those diaries in my head. They are called memories.

Only certain complaints were dealt with and so this report was incomplete. It contained a threat that if I was ever abusive to any manager, they would refuse contact with me.

I phoned saying that as I had never been abusive to any Council staff then I felt this sentence should be removed. Mrs Nott agreed and sent a revised version without this threat and inference. It is clear that tenants need to challenge such written judgements. And unnumbered pages ? Even school children are told to number their written pages.

After 28 days, Carrick House claimed my compensation letter dated and sent on 5th September was date stamped as received on 18th Sept. I was very distressed to find that compensation is awarded only after an appeal and attendance at the Three Tenant Panel. An appeal had been arranged, against my wishes, for the end of October.

Mrs Nott’s misinformation and inefficiency sent my permanently high blood pressure through the roof. My GP, whose three letters were ignored, prescribed GTN for my chest pains and as I waited for my enforced panel date, I fought not to have a nervous breakdown, heart attack or stroke.

I felt supported at this time by a voluntary and certificated advocate Mr Ray Feltham who was a former Council Executive Board Member. He says he eventually left, the Board, feeling he was a ‘lone voice’.

Copies of all the correspondence from these two years were given to the panelists to study in their own homes over that weekend. There were far too many details to absorb in such a short time and dubious confidentiality with notes in panelists’ homes. How do we know the panelists did not discuss details with neighbours, friends or relatives ?

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MR JOHN HARRIS

On the day in October 2012 in Launceston Town Hall and mentioning I felt faint, I was given a small cup of tea after which Mr Feltham and I sat at a long table and were introduced to suited tenant Board Member Mr John Harris (see photo) from Launceston, casually dressed Mrs Angela Bunney (now Martin) from St Mabyn and Mrs Pat Carling all of whom sat opposite. The room smelled like a Costa Coffee House and it was just as well I had taken my own glass and bottle of water because we were offered no more drinks. A tieless Mr Peter Jarman in what looked like, and I am sorry to say it, a creased cheap white shirt sat at the end with Mrs Nott.

I stood and read two sentences from my typed plea when Mr Harris frowned and leaned forward saying angrily, “We’ve read all this before !”

I replied that I had waited two years for this and please would he please let me finish. I read my statement to sit down feeling dizzy and disorientated. At that stage, all I can remember is a bad tempered Mr Harris adamantly insisting to Mr Feltham, “She this….” and “She that….” I felt it to be rude and unacceptable that I was being talked about rather than to but felt it appropriate to keep quiet.

I answered all the panel’s questions and feel it unacceptable that they were allowed to literally stand in judgement on me and decide whether or not I should receive compensation. Although I was told they all or two had congenital medical complaints, I am not convinced they had as many operations or been through my experiences. They may also, never have lived next door to the problems I had to endure.

Mr Feltham and I were told to wait for half an hour, buy our own drinks from a machine and wait for their deliberations and result.

Mrs Bunney’s ominous facial expression told me the verdict. Mr Harris delivered their verdict that a move offer without a time frame was sufficient and no compensation was to be awarded. Mr Jarman and Mrs Nott sat staring at the carpet as though embarrassed.

Mr Harris jabbed his finger snapping aggressively, “You wuz this …. ” and “You wuz that … ”  Aggressive rudeness is one thing. Poor grammar is another. Cornwall Housing does itself no favours using such types as Board Members. I find it strange that with such poor grammar, Mr Harris showed off recently that he has gained an Honours Degree, the only sort the Open University awards. Wouldn’t you think someone with a degree could, at least, speak properly ?

I asked the panel if they understood the lifelong stress associated with congenital medical problems. At one point, Mrs Bunney, now Martin, raised her arm and snarled, “Just leave it !”

If this lady had problems with the heat of this subject, maybe she should have stayed out of the medical kitchen. Mrs Carling seemed perfectly reasonable and pleasant. She even prompted me with the text when I became flustered while reading my statement. Later, however, she did snap at me on one occasion.

I promised them that this farcical hearing would go online. As we left, Mr Jarman and Mrs Nott looked embarrased and remained silent.

On driving home, Mr Feltham said that Mr Harris had tried to intimidate me and the panel had not listened to us, anyway. It added insult to injury that the panel were paid travel expenses to say nothing of free coffee while we were not. I do not wish to be too specific about how I felt that evening.

It is not a good idea to allow people with poor grammar to stand in judgement on others. This may be allowed with a jury in a court of law but I was not the accused, even though I had been made to feel like a criminal. These panels should be disbanded.

Around this time, my aggressive next door neighbour who did not walk on a stick, had the bath removed and a level access shower installed. Their partner having moved out, they were now living alone in a spacious 2 bedroom property.

The day Prince William and Kate Middleton were married, like many, next door had a late night party. On asking them to stop the ‘thud thud’ music at 4.40 am, next door’s adult child chased me down their garden path, pinning me up against their fence, yelling foul invective into my face. What they were going to do to me sexually is not to be repeated here. Very unpleasant and frightening. The neighbour had an excuse for their behaviour – the adult child did not.

Later, next door threatened to kill my small, frail, ageing rescue dog whom I had had for thirteen years. My dog died a week later. A kind neighbour buried her. After this threat, a local female PCSO was sent to see I was ‘OK’. Knowing of next door’s condition, this PCSO snapped, criticising me for calling next door mentally ill and seemed amused at the threat to my dog. I have never seen the Police in a favourable light since. It made me feel she was protecting next door.

PRESSING ON WITH REPORTERS

In November 2011, a reporter at the Cornish Times listened to all my Council complaints saying, “I am defnitely going to run this story !” and that they would email the manager of Cornwall Council Communications Unit whom they claimed to know. This reporter did not contact me again, later claiming computer glitches for not emailing the Council.

Later, a reporter from the Cornish and Devon Post agreed to contact the Council Comms Unit re my complaints about Anna Murphy. That journalist insisted he phoned the Comms Unit “several or a couple of times”.

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MRS PATRICA HEWITT

I remember saying to Ms Murphy, “You won’t be so sure of yourself when a reporter rings.” Her voice faltered as she admitted quietly that a reporter “has already rung.” She had referred him to the Comms Unit. Manager Mrs Patricia Hewitt’s 6th July 2012 letter jumps off the page with anger as she insists to ”taking enquiries very seriously” and ”the reporter says he has no record of any email or note of phone conversation with the Comms Unit.” She ends, “Both journalists have confirmed that they cannot provide any evidence of requests made to the Council”.

It makes sense that someone, somewhere, told the Comms Unit and or the reporters to bin anything with my name on it or Council Comms Unit is just extremely inefficient.”

I remember well in a phone call at that time, Mrs Hewitt insisting, “I will NOT be called a liar.” No one called you a liar, Mrs Hewitt but this whole episode never added up. Incidentally, I won’t be called a liar, either. It seems the Police aren’t alone in doing cover-ups when its suits them.

I let the dust settle and asked this reporter at the Cornish and Devon Post to contact the Comms Unit again. On 25th July, in a phone call, he finally made contact with the Comms Unit. He told me, “The Council said it was not their policy to comment on individual problems.” The Comms Unit fobbed off a young reporter. He agreed to print something but I replied that I would prefer to do my own online report.

LOVELY WEATHER, SHAME ABOUT THE ATMOSPHERE

Even after Police cautions for next door, time in the back garden in those three summers was ruined by next door’s loud, foulmouthed, drunken and prolonged yelling into their mobile and tense atmosphere.

THE BOUNCING CHEQUE

Pondering my rights in late 2012, I paid a local solicitor £150 for a one hour fixed fee appointment. The secretary asked and was told the nature of the appointment. After hearing my Council complaints, this solicitor said, “I don’t know what you expect this firm to do for you … ”

My reply that I thought they might know about the law relating to councils was met with silence. On asking where I stood regarding various points of law, this solicitor shrugged their shoulders and suggested the Ombudsman.

“Anyone in the street could have told me that,” I suggested. Later, I wrote asking for a full refund. A week later, I received exactly that.

THE OMBUDSMAN

My complaint to the Local Government Ombudsman late 2012 was answered in March’ 13 by Ms Victoria Miles. I skim read it and like Sara Nott’s report, it was difficult to read. Awarding no compensation, it contained so many negative phrases that I filed it away. My system shut down for a couple of days. I have been too upset since to concentrate on it and admit to a bit of a mental blockage about it. I feel now that any Ombudsman leans in favour of the complained about organisation rather than the complainant. Others say that is a fact.

Ms Miles wrote to Mr Simon Mansell, Principal Legal Officer at Cornwall Housing about my shower/bath and low banding problems. In his letter 25th Feb’ 13 Mr Mansell says, “The final assessment included details from Ms Thomas’s consultant but the banding remained the same.” This gives the impression that Homechoice already knew the Ombudsman would fall in line with them.

Ms Miles’s report says that as ‘Ms X’, my personal complaint details may be reported online. Therefore, I have no compunction in broadcasting my complaints about Cornwall Housing online.

A NEW NEIGHBOUR

My new next door neighbour on the other side moved in with no cooking facilities, a bed, a chair and no more than a cupboard full of dried pasta. They admitted to having untreated mental illness, problems with hearing and sight, feeling unwell and confused, stockpiling tablets, self medicating on alcohol and refusing to register with a doctor or have social services or “anyone to the house”. They did, however admit to needing help with bill paying.

Having worked years ago as a civilian volunteer for the Salvation Army and ignoring Mrs Morrissey’s emphatic “DON’T get involved !”, I helped them generally to survive and reported this sad state of affairs to Mrs Barlow in a letter early the following year. I have so many letters, I cannot find the reply but nothing was done. I found ‘Care Direct’, a scheme existing to help vulnerable persons referred by concerned tenants. This was just what I needed. I learned that this scheme did not operate in that area.

Eventually, after nagging Cornwall Housing, a very pleasant female manager whom I feel it best to leave unnamed, visited this tenant fortnightly. I got on well with this tenant and although the unsatisfactory domestic conditions remained the same, at least I was not dealing with it alone. Like the other tenant, nothing was done to help either of them.

Such tenants need to request help from Social Services and may refuse offered help anyway.

Around this time, the penny dropped that if I accepted a level access shower installation, my needs would be met and I would have to endure next door’s harassment for the rest of my life. If my banding was not to be raised then I could not see a move to be feasible.

POTATO GUN OWNER WITH CHIPS ON SHOULDER

Four months after this tenant moved in, the tenant on the other side moved out. I thought I had peace at last. That was when the new tenant showed me a home made but substantial looking potato gun, claiming, “It could bring down a helicopter”. As I wondered what type would want to do such a thing, I was shown how it worked. It fires small potatoes, small stones and scraps of metal and although legal without a licence, it seems dangerous to allow mentally ill and often drunk persons to keep them.

Firing small potatoes at someone may sound amusing. Metals scraps fired into persons` eyes is not. The tenant claimed to have a revolver without a licence or bullets but I did not ask to see it.

This tenant, now being often surly and drunk, I reported the guns to the local Police. A five minute visit by a PC and all was smoothed over. The revolver could not be found so it did not exist. The potato gun was legal and that was that.

This tenant’s plan to grow cannabis at the end of disused nearby Council gardens never came to fruition but only because a neighbour voiced an objection. I never doubted this tenant’s horticultural ability as they convinced me they had done it very successfully in their previously owned and isolated garden. Managers were disinterested.

A letter about this and the guns to Mr Simon JR Mansell MBE, Principal Legal Officer, went unanswered. Mr Mansell might want to pay some attention to his correspondence presentation. Underlining your name in bold type is unnecessary and looks rather schoolboyish.

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MR SIMON JR MANSELL MBE

Around this time, I decided to get a grip and hear OT Mrs Latter’s explanation of how Homechoice works whether it upset me or not. After a few messages taken, she returned my call. She insisted, even with a witness present that she had not offered to give this explanation. When pressed, she declared vehemently, “I am NOT getting involved with Homechoice !”

Realising there was no more to be said, I thanked her and finished the call. Over the years far too many managers have denied making previous remarks. It is not only insulting but upsetting.

THE MANY WHO CANNOT FIGHT

At my request, very pleasant manager, Elaine Bennett visited me. Worn down by the Council’s often obscure letters and seeming inability to deal with my complaints, I muttered, “I’m fed up with fighting the Council…”

I have never forgotten her enlightening reply which has sustained me ever since. She said, “You’re lucky you can fight. Many can’t !”

I am always mindful of those tenants who do not seem to have a voice.

TAXPAYERS SOFTSOAPED IN SHOWER/BATH SCANDAL

Before three new tenants moved into the vacant property next door, the Council removed the only months old shower and intalled … a new bath.

A few months later, these tenants did ‘a moonlight flit’. How much do you want to bet that the bath was removed and a shower installed for the incoming tenant? Cornwall Housing seem talented at wasting money. Your money.

RUMOURS OF COUNCIL BACKHANDERS ? FANCY SUGGESTING THAT !

One neighbour had three vehicles on three rough plots of land / parking spaces in the confined space near our properties. When one vehicle was sold, I applied to rent this plot thinking it would make a sunny spot for sitting in, away from next door’s harassment.

I filled in and returned Council forms and heard no more. There were rumours that this tenant had paid a backhander to the council and was not paying plot rent anyway. This may well be untrue but isn’t it strange that one tenant is allowed three vehicles on three plots of land while I am stopped from the chance of having even one ? My mobility problems worsened and another gardening plot became impractical.

A HALF CUT GARDEN PARTY

Next door palled up with a new neighbour. They would sit in next door’s front garden, spitting aggressive, drunken and often sexual abuse as I clipped my front grass. It always amazes me how foul mouthed and rough some females can be. Sometimes they are more aggressive than the males. This may have been because a single woman on a stick is easier to bully than a rough, foul mouthed couple.

Mr Matthew Gallagher is the only male Council manager I have met who was smartly dressed. Immaculate. Other managers take note. However, at my property, he seemed very unsure about the above situation. On investigating the new couple’s behaviour, leadless dogs and constant bonfires, Mr Gallagher chose to believe these very aggressive people who claimed, in his letter, that I had called them ”trailer trash”.

I did no such thing and certainly never used any adjectives to describe them though I do so, now. I write online novels and detest Americanisms. Why, therefore would I want to use an Americanism ? These people showed themselves to be rough, foul mouthed, aggressive and intimidating and most of us gave them a wide berth but I would not call them ‘trailer trash’. I hope it is clear that managers can, and often do, exacerbate neighbour disputes rather than resolve or pacify them.

By this time, Mrs Morrissey, Murphy and Mayland had all left Council employment. I was relieved but this does not excuse them.

Eighteen months after the decision to rehouse me, Stuart Blackie found me a level access shower property. I am told he ”went out on a limb” to rehouse me. My operation was now not far away. I made a mental note to buy him a silk tie for Christmas.

THE LAYBY

Shortly before moving, whilst driving on the A39, I had warning hip muscle pains and pulled in to try, tentatively, to walk off what I knew could escalate to a dreaded and unbearable screaming session. Steering a vehicle on the road in this condition would be impossible and I knew this could result in a multiple pile up and maybe deaths.

The second time I pulled in to a layby and, with one leg in the car and one foot touching the gravel, I tried to get out of the car. The overwhelming pain started and I screamed uncontrollably. The pain is always frightening. With cars whizzing past feet from me, I managed to hit the horn with my elbow. I am very lucky that as the pain subsided and as I struggled to get out of my car, a concerned couple pulled in to help me. As I apologised for inconveniencing them, my mobile, in the boot, went off and bent almost double, I panicked to answer it. It was Stuart Blackie. Breathless, I explained the current situation. He said, “Laura, I feel your pain.”

“No, you don’t !” I replied rather demonstratively.

My neighbours who came to pick me up, laid me full length in the back of their car and drove me home. Stuart, you may have meant well, but it was the wrong phrase at the time. It often makes me chuckle.

CAR KEYED IN GRUDGE ATTACK

My legs have packed up and temporarily unable to get into my car, the Mobility people have made arrangements for my car to be adapted to handcontrols. I will always be very grateful for how smoothly and quickly this was done. No one owes you anything in this world.

Carless, I am hauled onto a bus by the driver and it being too uncomfortable to sit, I stand all the way to Tesco and return three hours later, cheek pecking the driver who helped me off. I am surviving. I push all the unpleasantness with next door away. That evening, as I force myself and a bucket of water outside to clean my car, I see a five feet long scratch keyed into the driver’s side. Those three hours in a quiet, narrow, back lane gave the culprit plenty of time to work unnoticed.

The Police visit with an incident number, agreeing it was probably next door’s grudge attack in response to the gun reporting. Nothing could be proved so no action was taken. The moral is clear: When you bust a gut taking someone everywhere by car and helping them survive – just accept that they may well bite the hand that fed them. And do the dirty on you.

Days later, as I am packing, I deal with the flood in my kitchen caused by a previous neighbour’s dodgy plumbing and thank God for the fabulous neighbours who, ankle deep in water, stop the alarming gush from under my sink.

Weeks later, we exchanged presents and I was very sad to be leaving these neighbours who have dried my tears and propped me up over the past four years.

SEEING RED  ?      NO, JUST IN THE RED

Mrs Barlow, Head of Housing saw fit not to pay my moving expenses. The bank saved my skin by agreeing to an overdraft. I could not have moved without that, my first overdraft and would spend the next year going nowhere and doing nothing in order to pay it off as quickly as possible. Such is life.

NEXT DOOR BIDS ME FAREWELL

The evening before I moved as I piled my car with boxes, I noticed a large cardboard sign nailed to next door’s fence. Scrawled in large red felt pen were the words:

               GOOD RIDDANCEYOU BACKSTABBING BITCH

As I struggled to remove it, the tenant saw me and roaring like a mad bull, tore out of their kitchen towards me. I was terrified. They pulled the sign away from me, shouting, “I’m gunna find out where you live, go down there and tell everyone what you’re like !”

Perhaps I should be grateful they did not fire the potato gun at me.

I doubt any managers reprimanded this tenant; they may well have been intimidated by the build and volatile tendencies. I can understand managers’ reluctance to become involved with such tenants but this leaves the victim unprotected. I shall discuss Antisocial Behaviour Officers and their methods shortly.

I was not sorry to be leaving this property and what I felt amounted to four miserable, joyless and enervating years. The future, however, was bound to be better. Tomorrow was moving day.

EXHAUSTED

Moving day, 1st August 2013 and I am grateful for my capable van men. Sweeping and overseeing carpet removal and leaving the property in the condition Cornwall Housing is more than entitled to expect is more than someone in my physical condition can be reasonably expected to manage. However, after eight owned house moves, including one abroad and a few rented moves in fitter physical circumstances, I cannot say I am unfamiliar with this process. Gritting teeth and getting on with it are second nature.

My new property is accessed down a walkway between two neighbours’ fences and so not visible from the road. At the viewing stage, some of the neighbours were welcoming and here it comes again, very pleasant. The fun starts as, with the second van man and I in the front passenger seat, we drive into the narrow entrance of the 13 property cul de sac, parking very neatly, obstructing no exits and with room for passing vehicles if they drive up gently on part of the pavement for about 12 feet. The van will be there to unload for half an hour.

As we stop, an angry, arm waving male driver swears at us, as behind us, he enters the cul de sac, shooting up onto the pavement opposite and passing us still yelling. By rushing onto the pavement he claims to have damaged his car’s exhaust. My driver tells me that if this driver had mounted the pavement quietly, he would not have damaged his exhaust which is not scraping the road anyway. Jolly good start, I feel.

We unload. I will dispense with.the sense of shock and disorientation home movers often experience on moving day. By 4.20pm and van and van men gone, I sit among boxes on a gouged and ruched up composition floor and stare.

Two hours later, a new neighbour asks me move my car which is in their space. No problem I think. But this is where I walk into the fire.

Mr Exhaust stands in his front garden, arms folded across his chest staring while I reverse slowly and carefully, in an unfamiliar area, into a 2 and 1/2 ft high concrete post which is not visible in my rear view mirror. There is only a quiet bump and I get out to check. There is no scratch on my car though Mr Exhaust, ten feet away is still staring.

“Instead of staring, you could have guided me in,” I suggest. He is still confrontational about where my van was parked and does not like me saying that moving is difficult for everyone and perhaps he needs to show tolerance in such circumstances. Months later, a manager says that the van was considerately parked in the only place it could be parked. Mr Exhaust tells me I need to learn tolerance. As I turn away, he insists “A letter is going in about this !”

I am too busy to be upset.

I soon forget about Mr Exhaust as all the neighbours are wonderful. A very competent neighbour Mr DIYer is soon snagging and helping with emulsioning. Both ladies next door are friendly and seem more than decent types. I am not proud that the only thing I can grow in my garden is tired. One  lady has, what seems to me, a beautiful show garden and another lady agrees to do housework on a paid basis after I return home from my forthcoming operation.

One lady farther down invites me in for coffee. Mrs Coffee is very friendly with Mrs Showgarden. Needing to off load such unresolved conflict, I tell her and Mrs Showgarden about my time with the child abuse issues followed by being sandwiched between two harassing and frightening neighbours in my last property. They show no sign of feeling uncomfortable with these issues for which I never received counselling or any sort of closure.

One seems to understand, admitting having had dealings with Social Services decades previously. They also admit to having years of harassment from a mentally ill previous neighbour. I feel these neighbours understand and compensate in some way for four years of harassment and misery in the last place.

At the beginning of October and feeling positive, I invite my proofreader friend to dinner one evening. Proofreaders, spot and correct your spelling and typo errors, they tut as requested, pointing out convoluted sentences, purple prose and rambling paragraphs. In short, they make writers looks more erudite and well, better than we really are.

PAPERBACK WRITER SHELVED BY NEIGHBOURS

On 2nd October I ask Mrs Showgarden if she wouldn’t mind turning her loud TV down a tad for a couple of hours that night. I want her to be able to hear her TV but I also want to be able to hear my dinner guest who will be discussing the technicalities of putting a novel online. It’s a bit more involved than it sounds.

I am invited in and expect, “Of course.  Have a lovely evening … !”

My brick of a neighbour is aghast. Counting slowly and theatrically to ten she says, “You’ve only been here five minutes and you’re telling people how to live their lives !”

How can a quiet, polite request be taken as a command ? Clearly unhappy, she mutters, “How dare you ?  How dare you ? as I leave. I am shattered that such a good neighbour can change so suddenly and that the relationship seems to be over. Oddly enough, at dinner that night, her TV seems to be off and the volume has been much lower ever since.

My bathroom window is feet from her front door and on Saturday, 5th October as I come out of the shower, I hear her talking outside her front door to an unrecognised female. They are talking about my TV volume request. I hear, “I said, How dare you ?  How dare you ?  as she left.”

Unable to see the other person and always having regretted it, I called out, “Don’t listen to her!” Hair damp, I dress quickly and go around to Mrs Showgarden’s gate where she and Mrs coffee now stand.

I say, ‘” Morning Mrs Coffee’s Christian name, could I have a word ?”

Mrs Coffee puffs out her chest and jabs her finger at me, “We know all about you. You’re only here because you caused so much trouble in the last place. You’ve caused trouble everywhere you’ve been … ” Then with a satisfied smirk she finishes, emphasising, “You’re a troublemaker !”

I was here for no other reason than desperately needing a level access shower for my impending operation. Shocked and remembering Potato Gun’s promise to “go down there and tell them what you’re like … ” I ask, “Who told you all this … a neighbour I suppose ?”

Mrs Coffee draws herself up, smirks again, replying, ”No, a higher authority.” Then she stresses, “The Council !

After all those letter, emails and meetings, the Council had seen fit to rubbish me behind my back to a neighbour. Stunned, I walk away to hear Mrs Showgarden say, “That’s right, now go back to the Council !” What else did they think I was going to do ?

CONFUSED IN COVENTRY

The surprises were not over. That afternoon as I walk into the cul de sac, I call out and wave to the always friendly Mr DIYer high up, attaching Mrs Showgarden’s new shed roof. He looks straight at me then turns his head, deliberately ignoring me. I call out and wave again and he repeats this.

Shortly after, I say Hi to the very pleasant Mrs Housework. She seems afraid and backs away. Asking what is the problem, she says, “I can’t get involved … ” and runs away from me into her front garden. I am told Mrs Showgarden and Housework spent four years ignoring each other. So now they’re blanking me. I find it all very childish.

My phone call to Stuart Blackie asking who has called me a ‘trouble maker’ produces, “Well, it wasn’t me… ” Stuart’s investigation generated Mrs Barlow’s 21st October letter to me which was helpfully addressed to and sent to the tenant a few doors down who opened and denied reading it, then pushed it through my letter box. Well done, Mr Barlow.

Her letter states: “We are satisfied there was not a breach of information from Cornwall Housing staff … ” and unbelievably, “We are confident that neither party (Mrs Coffee and Showgarden) is aware of any of your previous tenancy history … ” She seems to be referring to the child abuse and thuggish neighbours in last the place. I hope the frustration of having someone in a Camborne office passing judgement on events they know nothing about near Liskeard are evident.

A WEIGHT ON MY MIND

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MR CHRISTOPHER WEIGHT

Having been fobbed off again and seeing a photograph in the Cornwall Housing News magazine, I called in Antisocial Behaviour Enforcement Officer, Mr Christopher Weight (see photo). I should point out that this unfortunate job title may give the impression that such employees are there to enforce antisocial behaviour.

On 13th November, at my request a very pleasant Mr Weight visited, offered to remove his shoes to save my new carpet and accepted coffee. Hearing the above, he was sure that Cornwall Housing had not made any derogatory remarks about me saying, “Tenants often repeat remarks they say they have heard Council make. It makes them feel important.” He added, surprisingly, that if anyone at the Council had made those remarks, it was, in his opinion, most likely to have been “Angie Morrissey”. Who would have thought it ?

I told him all about the misery I had been through with child abuse and he insisted that in reporting it to the Police, I had only done “what any right minded person would do.”

Regarding my last very quiet address, he said, “There has always been trouble in that area.” This seems to clarify matters as the slant of Housing managers’ letters regarding my complaints would lead one to believe I was the cause of this trouble.

He assured me he would “get to the bottom of this” feeling it was caused by what he called the neighbours’ “narrow minded village mentality.” He told me he was an ex council rent/debt collector. I had confidence in him and he promised to get back to me.

On asking for a contact number, he gave me a card with his name, phone number and address ‘Rosevallon’, Bodmin Road, Bodmin. This sounds like a home address which would have been very unwise to make known to a tenant. He left. A tiny mental blockage must have shifted somewhere because my diary records that for the first time in 12 months, a cookery fanatic like me “made a Victoria sponge.”

On 21st November, after leaving messages, Mr Weight returned my calls. I was shocked that he believed whatever Mrs Coffee and Mrs Showgarden had told him. Saying he would write, Mr Weight did not seem to have believed a word I have said.

I am a weddings and funerals churchgoer only but feeling totally hopeless and in need of support, I rifled through a church magazine and rang the local vicar, Rev Tony Stephens of St Paul’s Church, Upton Cross who sent around two trained, church going pastoral workers. They did not become involved but were wonderful at a time when I needed support. Every single person in that congregation was lovely to me. I feel there is very little wrong with the Christian Church in this country when a congregation can reach out and help a stranger who admits to being not much of a church goer.

I wish to thank the wonderful neighbours in Carnedon who have helped me through this.

THE THREAT OF EVICTION

I had no idea things could get worse and days later, received Mr Weight’s letter threatening me with eviction. The shock was severe. There were no grounds to evict me but that did not stop Mr Weight.

It is in Mr Weight’s letter that Mrs Barlow, in her 21st October letter, is made to look ridiculous. Her letter insisted Mrs Coffee and Mrs Showgarden knew nothing of my previous tenancy yet Mr Weight’s letter states that I “regaled Mrs (Coffee) and (Showgarden) with details of child abuse and mentally ill tenants … ” which was thought to be “inappropriate”. So I have it in writing that these two tenants told one story to Mr Stuart Blackie and the opposite to Mr Weight.

Regarding the child abuse and previous next door neighbour problems, I recounted to them my dealings with the local Police and Council’s failure to deal with my neighbours’ behaviour. I recounted nothing of a delicate or sensitive nature. Both these ladies seemed very streetwise and any suggestion of feeling uncomfortable are ludicrous. Considering their dealings with Social Services and suffering a previous neighbour`s mental illness induced antisocial behaviour, one might have expected empathy. Instead, they turned on me.

Mr Weight’s letter states that Mrs (Coffee) denied saying ‘the trouble maker’ remarks were made by a ‘higher authority’ and told Mr Weight that the ‘higher authority’ was me. I am not a higher authority – I am an ordinary person.

Mrs Coffee claimed that the ‘trouble making’ remarks were her opinion of me. Shame she never mentioned it to me in her lounge.

To reiterate: If I come across such child neglect, deprivation and abuse ever again – I will report it and be pleased to be called a ‘trouble maker’. It will always disgust me that neighbours knew about and ignored the plight of those children.

The eviction threat letter states that Mr Weight found these two neighbours’ evidence “to be compelling.” He never states why mine should have been less compelling and it becomes obvious that such managers appoint themselves as ‘Judge and Jury’. Cornwall Council is oblivious to the damage such ill conducted investigations can cause.

Desperate to uncover what was going on, it occurred to me that Mr Weight’s notes made during visits to my and my neighbours’ homes may throw light on exactly what was said. I texted Mr Weight asking to see copies of those notes.

His text reply on 28th November `13 which I still have, states exactly as received :

Dear Ms Thomas Thankyou for your text, my notes are confidential and not for your scrutiny the ombudsman can request them independently along with MY SUBSTANCIAL LIST OF SUPPORTING WITNESSES yours sincerely Mr C Weight.

Stuart Blackie told me in a phone call that though there were no witnesses to this twenty second spat outside Mrs Showgarden’ s gate, the witnesses referred to are people prepared to support all Mrs Showgarden and Mrs Coffee’s criticisms of me. I cross Stuart and the silk tie off my Christmas list.

I have enlarged the above words for clarity and, Mr Weight’s poor spelling apart, now have to wonder who are these people and just what on earth is going on? Mr Weight as gamekeeper, seems to have turned poacher and is encouraging the very tenant antisocial behaviour from which he is paid to protect us.

Weeks later, a GP whom I have never met said I was ”traumatised by the child abuse episode” and gave me a number for counselling. She seemed oblivious to the fact that ‘substantial lists’ of unknown people lining up to criticise me may cause grief but never the less, I was grateful. I found and studied the detailed four appointment counselling handbook online. I decided it was far too basic – ‘eat properly … no drugs, take exercise’ etc. It said that eventually, we have to resolve our own problems. I decided I would do just that and cancelled the appointments.

I wrote to the Ombudsman on 19th December forgetting that the established Council procedure is to have judgement from a senior manager then, if still dissatisfied, to attend another Three Tenant Panel hearing. Only then will the Ombudsman, Mr Andrew Steen who sounded about 22 on the phone, be able to give a result. I now have to wrestle with the thought of going in front of that panel again! Amusingly, Mr Steen admitted to being a private tenant and read Mr Weight’s eviction letter threat. When I asked if he would have liked to have received such a letter, he tittered and said, ”No !”

After Christmas I made an appointment for Mr Weight’s manager, Mr Adam Fitzpatrick (see photo) to visit me sort out this unbelievable situation.

RED SOCKS, MORE SHOCKS AND I LOSE IT

On 2nd January this year, Mr Fitzpatrick arrived tieless and having offered to remove his shoes in deference to my new carpet, refuses coffee with a suited and tieed Mr Matthew Clemens. It was nice to think someone knew how to dress appropriately on tenant visits.

Neither manager felt Mr Weight was in the wrong to have sent the eviction letter. Well after over an hour of being stonewalled, I felt thoroughly dejected. I reminded both of them that I was the victim in all this – with lying neighbours, allegations of defamatory remarks and now Mr Weight’s ‘substantial list’.

Mr Clemens replied, “You started out as the victim but now you’re the perpetrator !”

Stunned, I asked what I had done to deserve such a title; the dictionary definition being a criminal or wrong doer. I didn’t know whether to laugh or cry when Mr Fitzpatrick answered, “You’ve criticised the Council and you’ve criticised the neighbours !”

Do you know anyone who doesn’t occasionally criticise the Council or their neighbours ? Any neighbour criticisms would be Mrs Coffee and Showgarden telling lies to the Council re the ‘troublemaker’ remarks and being upset at being ‘sent to Coventry’ by Mr DIYer and Mrs Housework. I knew only a few people in that area but was criticised for, as I saw it, standing up for myself.

Later, Mr Fitzpatrick would claim that the meeting went well but for me it began to feel like a visit from two Kremlin Officials. I felt like a criminal who knew they stood no chance of justice.

The people on the ‘substantial list’ were to be given anonymity under the Data Protection Act and I was never going to be allowed to know who had alleged what about me. Just like my last property. I must point out that in order to defend themselves, criminals are, at least, informed of the accusations against them, but I was not to be allowed this. There seemed and still seems to be something of the Monty Pythons in all this.

At this point, Mr Fitzpatrick asked me where my family was. Heaven knows why. I replied that I had no family. I recounted that I had a sibling whom I shall probably never see again. My beloved brother-in-law died in the previous year. I was not informed of his death so I could not attend the funeral. Some of us older Brits are famous for a ‘stiff upper lip’ but at that point, mentioning his death and the past seven years of unresolved misery all welled up and I became angry. I remember banging my fist on my dining table in sheer frustration and when I started to cry – I lost it.

I shouted, “Get out !” Mr Fitzpatrick and Mr Clemens were a bit slow to move so I shouted it again. I accept this may sound amusing. Having taken off their shoes, they stood just inside my front door seeming a bit bewildered. I was so upset at their hesitation that I bent, grabbed their shoes and threw them out of my front door yelling, “Get out and never come back !” I have a vague memory of swearing at them.

I immediately phoned Stuart Blackie who answered his office landline. He had no opportunity to say anything as I ranted hysterically about the past four years. Then, saying “Thankyou,” politely, I put the phone down. At this point, I realised I needed help. I made an appointment to see my doctor. I was shocked that a scruff in a cheap, shiny, black fashion jacket and red socks could drag me so low.

That evening, I emailed Mr Fitzpatrick and apologised for my behaviour. That is what well brought up persons with standards do – even when they feel the other person may have been in the wrong. Mr Fitzpatrick emailed accepting my apology. And I am still waiting for his.

WEIGHTED DOWN BY WEIGHTGATE

I see my very pleasant doctor on 15th January. I show him the ‘substantial list’ text, say I can no longer cope with this situation and he agrees to ring Mr Weight whom I presume, will grovel an apology for upsetting his patient and all will be well .

On 22nd January, I am stunned again when my GP phones to say that Mr Weight says I am paranoid.

On 23rd  January, I receive a text from Stuart Blackie that regarding my wish to have Rev Stephens attend any future meetings with managers :

“………I will pass on the offer from the Minister to attend, if needed and deemed necessary by whoever complete the Stage 2 review. ,Stuart.”

So the always pleasant Stuart Blackie thinks it appropriate for a council employee to give permission for my local vicar to attend and support me at a meeting at my property. This reminds me of Philippa Mayland giving my orthopaedic surgeon permission to write to her.

On 6th February, a hospital phone call says I am being operated on shortly. Snr manager Mr Mark Vinson phones. I can do without being asked to send another packet of letters and emails to him. I wonder why he cannot obtain them from his staff but I do it.

On 11th February, my surgery phones wanting another letter concerning Weightgate from me immediately, which I have to type and deliver same day.  At 5.45 the following morning, a friend arrives to take me into hospital for my 3rd hip revision.

I will gloss over the joy of having a major operation in the middle of a gut and brain churning Council botch up. Suffice it to say, Cornwall Council did something very right in funding the ‘Steps’ programme. On returning home from hospital, for the first time ever, a carer came daily to help me wash and cook a simple meal. I never allowed them to do that, having always been too independent to allow anyone to do anything I am capable, however difficult, of doing myself but it was wonderful to have them here for coffee and some support.

My grateful thanks go to Liskeard Team Leader Mandy Payne and all the carers for their kindness.

COUNCIL PAYS EX DEBT COLLECTOR TO GIVE MEDICAL OPINIONS

In his letter to me dated 14th March, my GP states,

“I spoke to Mr Weight by phone the following day (16th Jan). He informed me that you had made accusations against close neighbours that they had been talking about you behind your back and maligning you and that you felt persecuted by everyone. Mr Weight said that he had found no evidence to support these allegations. He told me similar episodes had occurred at your previous address and necessitated you moving home. Mr Weight was concerned over the disparity between your allegations against your neighbours and his inability to support these allegations with concrete evidence and indeed expressed concern that such circumstances would lead one to suspect paranoid thought processes.”

An  online definition of paranoia upsets me as being classed as a serious mental illness.

Mr Weight’s text of substantial list of supporting witnesses’ claiming to have criticised me to the council and Mr Vinson’s letter stating; “People were spoken to” show beyond any shadow of doubt that people were talking about me. It is comical that Mr Weight suspects “paranoid thought processes” and by now I feel that such devious and mendacious types are best avoided. I was moved here needing a level access shower property. It beggars belief that a Council employee will tell such lies to a professional and I cannot understand why he would want to do this.

Later in March, with the very helpful practice manager as witness, my GP waves their arms in the air, laughs and says emphatically that No, I am not paranoid. It amazes me that a Council ex debt/rent collector can play at making serious medical diagnoses over the phone with my GP who writes and states that they refuse to have anything further to do with Mr Weight or Cornwall Housing.

Mr Fitzpatrick’s subsequent letter made no mention of this, maybe due to embarrassment though his letter states that after my shower while listening to Mrs (Showgarden) and Mrs (Coffee) in October last year ….

“…you went out into the street in a dressing gown or with a towel wrapped around you.”

One wonders sometimes what these managers are on. I was fully dressed and am not prone to wandering the streets half naked.

At this time, I wanted to move away from such an upsetting and harassing situation. Mr Blackie sent me more Homechoice forms but I simply could not stomach the thought of vainly trying to convince the banding panel of my need to move. If this panel ignored three GP’s and my Consultant’s letters then what else did I have to convince them ? I never filled in the forms.

CRUTCHES, THE COUNCIL AND THE CLERGY

Three weeks after coming out of hospital, I have a meeting on Weds, 12th March at my home with Snr manager Mr Mark Vinson who wore drain pipes and an old jacket most charity shops would not accept. My local vicar, Rev Tony Stephens attends and tells me that ‘Dress down Friday’ often promotes creativity. I believe you, Rev Stephens. But thousands wouldn’t.

Rev Stephens asks  Mr Vinson if he would agree that Mr Weight’s eviction threat letter is “the sort of letter one might send to a dirty drug dealer with a dirty home and not someone  like Miss Thomas (that’ s me) ?”

Embarrassed, Mr Vinson looks down and nods. Rev Stephens suggests initiating an advocate scheme for single people like me who have to fight the council alone. Again, embarrassed, Mr Vinson looks down and nods. His subsequent letter states:

“Mr Weight’s use of vocabulary is poor and that the ‘list’ is not substantial but people were spoken to.”

This now begs the question; did Mr Weight approach these people or did they approach him ? This is taking on a surreal hue and Monty Python springs back to mind. This is such a small village with one junior school and a Post Office. Apart from a few cottages, where I do not know the residents and am on smiling, nodding terms only, the only locals I know are the church congregation living farther away and my cul de sac neighbours. Some of us began to think Mr Weight invented his substantial list.

Many letters and emails to the Council Data Protection dept lead me nowhere. I am reminded that it is reasonable for tenants not to want their identities revealed to those whom they have criticised. No one seems to understand the malice or defamation angle to this and I began a long correspondence with the Information Commissioner’s Office who have replied that Cornwall Housing are acting within Data Protection legislation.

At this time, Mr Blackie said in a phone call that the Council had received one letter of complaint about me. I reason this can only be Mr Exhaust and the van episode last August. Mr Blackie ignored a few emails asking to have this investigated and finally emailed in August that he cannot remember saying this. Another case of selective memory.

DOWNING CRUMBS OF COMFORT WITH PICKLES

My emails to Mr Eric Pickles MP, Communities Secretary at HM Government went unanswered so I wrote to the Prime Minister. Mr Cameron’s office wrote a lovely letter, referring me to Mr Pickles who replied that Cornwall Housing were obliged to be ‘transparent and accountable’.

It all amounted, as I thought it would, to a waste of time but it gave me a feeling of satisfaction that the offices of Mr Pickles and Mr Cameron now know all about Mr Vinson, Mr Fitzpatrick, Mr Weight and co.

And it tickled me that when told of this, Mr Blackie gasped over the phone,

“You did WHAAAAA T ?” Yes, Stuart, I did.

TOP BANANA INVITED TO LUNCH

peter-jarman

Feeling there is no one else left to complain to, I request a home visit with the Director of Housing, Mr Peter Jarman. His secretary politely refuses lunch offered at the noon appointment.

During the preceding weekend, I met a couple socially who claimed to be Council employees. After telling them of my problems with the Council, I am surprised when they tell me, “Cornwall Council are as corrupt as hell.”

Later, wondering if I will find anything online, I type in : CORNWALL COUNCIL CORRUPTION. I find quite a lot. What a shame.

Prior to the home visit, Mr Jarman agrees to ring me on 31st July. He sounded irritable and even though we met at the Three Tenant Panel, he has no idea of my many complaints or the recent’ substantial list’. It is a strain to have to go through it all again.

At the 4th August meeting, Rev Stephens attends and Mr Jarman arrives looking slightly tidier than the last time we met though still not smart enough to be commensurate with his salary or position. Very pleasant manager Chloe Martin also attends. They refuse coffee but accept bottled water in lead crystal glasses.

It irritates me that Mr Jarman still has not boned up on these complaints, admitting to not even having read any of his managers’ letters to me. Rev Stephens says the eviction threat letter was “very heavy handed … ” Mr Jarman does not comment.

I apologise when I mention the employees and the “corrupt as hell” quote. I say that corruption is not a word I take lightly and I do not want to upset or hurt Mr Jarman with these words. He grins and says either “You won’t hurt me” or “You won’t upset me”. I admit to being a bit narked by saying something like, “You don’t seem concerned about anything … ”

Rev Stephens comments, “Laura, I think: you’ll find there is corruption in most large organisations … ” It is my turn to nod in silence.

Mr Jarman finds no fault with his managers’ handling of this matter and I am glad when it is over. I shake hands with Chloe Martin and say to Mr Jarman, “I didn’t want to shake hands with you at our last meeting. And I still don’t”. He grins and they leave.

I would prefer to think Cornwall Council is not corrupt but it is obvious that, the whiff of corruption notwithstanding, this whole business stinks.

Mr Jarman’s email of 15th August says,

“Chris (Weight) has informed me of who (m) (what is it with Cornwall Housing and grammar ?) he spoke to at the time ….. I believe he spoke to a ‘handful’ rather than a’ substantial number of people, about 8 or 9 in total.” He continues,” allegations centred around you ‘badmouthing people.”

With the exception of Mr Exhaust of whom I have never heard good reports, have seen maybe 3 times and have not spoken to since moving day, I found everyone, until the TV spat, to be very pleasant so why would I have wanted to ‘badmouth’ anyone ? It needs to be mentioned that Mr Weight ‘badmouthed’ Mrs Morrissey in saying he felt she may have called me a “trouble maker”. He badmouthed my neighbours in blaming their “narrow minded village mentality.” He badmouthed Potato gun whom he told me belongs to a “Criminal family that stretches throughout Devon and Comwall like the tentacles of an octopus.” Surely this is a case of kettles and pots ?

I simply do not know enough people for there to be 8 or 9 who would go behind my back and anonymously complain about me to the Council. He ends, “these allegations (what allegations ?) relate to November last year and no further complaints have been received …. ”

Complaints have to be in writing so these complaints appear to be based on gossip between Mr Weight and persons unknown to me.

Did Mr Weight speak to 8 people or 9 people ? Is Mr Weight unable to count ? Feeling his “narrow minded village mentality” theory to be correct, I no longer worry about the four neighbours who blank me. A neighbour tells me that, like the last place, ”there have always been problems here.”

Mr Jarman ends that he is “drawing a line under it.”

My email reply to Mr Jarman is that he can draw a line under it when he explains how Mr Weight gets away with calling tenants ‘paranoid’ and compensates me for harassment. I suggest there is still a way for him to come out of this with some dignity. He could admit all managers’ errors, pleading pressure of work as an excuse. I end that as Director of Housing, he needs to take responsibility for his own and his managers’ actions.

Mr Jarman shows some irritation in his email reply of 17th August:

“You have the option of another appeals panel. I will not enter into any further correspondence with you regarding this matter.”

Kind regards, Pete Jarman.”

He answers my well thought out reply with,

“Just to be clear so that you are under no misapprehension and to avoid either of us wasting our time from now on, I will not be reading any further emails that you send me. This will save you time in writing them.” Regards, Pete Jarman.

My 16th September post on Council’s Twitter page asking if this childish behaviour from a Director of Housing is acceptable is answered with a nameless reply that C Hsg will be in touch in a few weeks.  At today’s date,’ they still have not replied.

BIG CHIEF RED SOCKS DOES WAR DANCE

In September I contacted Stuart Blackie for his current office address in order to send him a copy of this article. He gave this in his usual calm, pleasant manner. You may remember that earlier this year, Stuart said, “I look forward to reading your online account.”

A few days later, feeling it more appropriate, I sent the article to Mr Andrew Kerr, Chief Executive at County Hall, Truro. I said that if I did not receive an offer of compensation together with an agreement to look at a change of certain policies and a written apology for the eviction threat letter and poor managerial performance by Friday 17th October, then this article would be posted online.

The following day, 1st  October, I received a 3 page threatening letter from Christopher Weight’s boss, Adam Fitzpatrick in which he talks about “unreasonable demands” which seem to be my wanting to know the identities of the “8 or 9”. He mentions “unreasonable persistence” of which I am proud. My persistence is only considered unreasonable as, having boxed themselves into a corner, Cornwall Housing managers can see no way out.

Enclosed are 10 pages entitled ‘Unacceptable Actions and Behaviour’ about “aggressive, abusive behaviour, unreasonable demands and unreasonable persistence.” As my vicar pointed out regarding the eviction threat, Mr Fitzgerald’s letter is heavy handed.

Forgetting he rendered me hysterical at the 2nd January meeting, he now insists that in future, I contact only him. If you don’t mind, Mr Fitzpatrick, I’d rather not.

The 10 pages do not mention placing the mentally ill in unsuitable accommodation or allowing them to frighten, threaten and harass tenants. Nor do these pages mention unstable, drunken tenants keeping guns. Or bullying, thuggish managers.

Mr Kerr obviously sent this article to Principal Legal Officer, Mr Simon Mansell who wrote to me on 2nd October acknowledging receipt of my article.

Mr Mansell is of particular interest insofar as he is a Fellow of the Institute of Legal Executives and an MBE. One wonders why someone who is not as well qualified as a solicitor, would be Principal Legal Officer. This is very much like a classroom assistant being in charge of teachers or the tail wagging the dog.

It may well be that the weight of an MBE is meant to compensate for the lack of Mr Mansell’s legal qualifications. This gentleman who, as referred to previously, used to sign his name in underlined bold type, seems to have desisted this childish practice and I am very pleased he has done so.

Mr Mansell’s letter says he does not intend to engage further with me over these matters. I am very grateful for that.. A huge weight has been lifted.

ALL THOSE VERY PLEASANT PEOPLE

I have been forced to use the expression ‘very pleasant’ so often simply because most Cornwall Housing staff have been just that and mostly a pleasure to deal with. However, something nasty happens occasionally when staff become managers. Some seem to develop authority or power complexes.

In the past five years, I have seen three MP’s and three local Councillors. All very pleasant and all unable to help .. Of late, Chief Executive, Mr Kerr, Mr R. A. Williams and Mr M. Critch, both with flamboyant and incomprehensible job titles, have all ignored my emails requesting that they look into the ‘substantial list` matter. They appear to have now blocked my emails to them.

I am grateful to Mrs Barlow for suggesting that Mr Blackie be my point of contact. He has never snapped or threatened me and over the years, I have found him, in a finger drumming, fringe blowing and eyerolling sort of way to be cool, calm and mostly pleasant. Stuart’s latest job title is ‘Operations Manager’. The mind boggles.

THE LAW OF PANGUTZ

If anyone would like to read my suspense thriller novel, ‘The Law of Pangutz’, it is available by downloading from Amazon to kindle. Just tap in Amazon, the title and my name Laura E. Thomas. I hope you enjoy it.

My second novel, ‘No Envoy, No Anger` will be available shortly. My third novel, interrupted by the last five years, will be finished soon. The last five years will be published online in novel form when I can manage it. It will be called ‘Mailing Shambles Jarlow`.

“YOU`RE LUCKY YOU CAN FIGHT, MANY CAN`T.”

In conclusion, Cornwall Housing should and must overhaul the Homechoice banding system with a GP deciding medical priority.

Tenants with antisocial and medical problems need more help and ongoing care.

A revision of tenant complaints needs to be undertaken with more manager training. And managers must stop exacerbating disputes with what amounts to capricious handling and illconsidered personal opinions.

The Three Tenant Panel needs to be disbanded.

An Independent Advocacy Service for single tenants needs to be founded.

The past five years have taken their toll. After the incident with Mr Fitzpatrick and Mr Clemens, I am too frightened to deal with men in an enclosed space and I will never allow male Council Officials here again. Sometimes, Cornwall Housing’s moral and admin compass seems to be set somewhere near Moscow.

I can fight but my main concern is for, as manager Elaine Bennett said previously, the many who can’t fight an intransigent and sometimes downright malicious Council.

EDITING THE EDITORS

Earlier this year, Mr Mike Jarvis, Editor of the Cornish Guardian listened to my anonymous critics and eviction threat matter saying, “It sounds like a ‘Kangaroo Court’”. He agreed to a reporter contacting Cornwall Comms Unit. He then went on leave. After staff insisting he would return my calls. He never did. The Comms Unit has confirmed that they never received any communication from the Cornish Guardian about this matter. Just like the Cornish Times and Launceston Weekly.

A national press reporter read my emailed complaints and asked for my land line number but I felt I could afford myself more space and time in writing my own article.

AN EXEMPLARY TENANT

On leaving my Housing Association home for my last Council property, their exit letter called me an “exemplary tenant”. If Cornwall Housing are to be believed, they have destroyed that reputation. Tenants must not let this happen to them.

I have survived 2 exes, 8 step children, 14 house moves, 17 operations including a `touch and go` danger list and maybe 20 jobs. I very nearly did not survive Cornwall Housing.

Mrs Jane Barlow, Head of Housing was told this report was on its way over two years ago. She replied, “We may take legal action for any derogatory remarks made about managers.” I have made no derogatory remarks and have told only the truth.

If Mr Weight’s “8 or 9 people” who have complained to Mr Christopher Weight about me actually exist and have any decency or integrity, they will identify themselves to me. My theory is that Mr Weight may have concocted this notion to distract from the allegations of ‘ higher authority’ council staff calling me a troublemaker. Maybe they did.

I will not be discussing this online to avoid trolls. As I have no way of knowing the difference between Royal Mail supportive letters and Royal Mail hatemail, I shall destroy any unidentified post unopened.

Some of you may have noticed that just before leaving my last council address, my tenses wavered between the past and present. This is due to a liking for writing in the present tense and maybe a wish to leave the past behind.

There was no victory for me north of the tamar, only a ton of trouble.

If anyone would like to speak to me about this report, they are welcome to call at my home, 5, Carnedon, Upton Cross, Liskeard, Cornwall. Come off the B3254 and tum after the Upton Cross sign into the lane alongside the blue railings. The Council cuI de sac Carnedon is opposite the public toilets.

And about as fragrant.

Laura E. Thomas                                    © 5th November 2014

CORNWALL COUNCIL CORRUPTION PART 6

THE DATA PROTECTION RACKET

Cornwall Council

Let me begin 40 years ago when, as a junior secretary, I bought my own mortgaged house in a downmarket terraced street as, like most first time buyers, it was all I could afford.

During those 8 years there, a murder happened nearby.

Once, we all stood at 3am in the street in our dressing gowns watching as orange flames lit the darkness.  Thought to be a grudge attack, someone had set fire to a local business.

The street-end narrow lane provided the perfect sheltered spot for grudge assaults of which there were a few.

Angry notes  –  ‘D​on’t park here’ ! were often seen under wiper blades and return angry notes would either be taped to front doors or pushed through letter boxes.

My house front down pipe was ripped off by a group of 4 drunks having a marital dispute at 1am.  The next day, the sobered up husband with a leg broken by his wife in the dispute, hobbled around in plaster and on crutches.  They did not mention or replace the dangling downpipe.

In spite of all this, I managed to get on with most people.  No one ever bullied me. I was always pleasant and polite to all, avoided some, and gave and received in return what you could call respect.  Some neighbours were very decent people I felt were ‘pillars of society’ and I felt privileged to have known them.

I find it best to give difficult neighbours a wide berth though I have managed to get on with almost everyone in my 8 owned house moves plus 4 years with Ocean and rented flats in the private sector.  It is not always easy but, sometimes with a grinding of teeth, I seem to have managed it.

I admit that until coming to Cornwall Housing, I had no idea of what tenants could be made to suffer at the hands of bullying Housing managers.

THE UPTON CROSS 8 or 9

peter-jarman

PETER JARMAN, DIRECTOR OF CORNWALL HOUSING

Over 3 years ago, In CCC Part 1, Housing Director Peter Jarman insisted that the now infamous `Upton Cross 8 or 9 residents in the village` made complaints about me.  It was obvious to me that Josie Calahan, no 7, Carnedon and Sandra Rycroft no 6, were 2 of them.  2 other neighbours denied making complaints and I was left, for the next over 3 years to wonder who were the other 6 or 7.

It is interesting that Housing Manager, Stuart Blackie said he had received only 1 written complaint about me.  He then denied it, saying he did not remember saying it.  Another case of selective memory.   Therefore, the remaining 7 or 8 complaints, if they ever existed, must have been verbal after being approached by a Council employee.

After my requested visit, Christopher Weight at the Antisocial Behaviour Dept agreed to investigate Josie Calahan’s insistence, backed up by Sandra Rycroft that ‘a higher authority  –  the Council’ had called me a ‘t​roublemaker’.

Late last year 2016, I requested notes written about me from Cornwall Council under the Freedom of Information Act.  I was given 3 months to complain about any entries.  Shocked on reading them, I put them away, finding dealing with this matter too distressing.  I see no reason why I or anyone else should have to comply with this 3 month rule and wonder whether it was ratified by Central Government or decided by the Council.

I am not expecting Cornwall Council to deal with the following complaints.  Now in mid May ’17,  I am merely recording them.

laura-picture-2

CHRISTOPHER WEIGHT, ANTI SOCIAL BEHAVIOUR DEPT

The following reports by Christopher Weight show how he blew a tuppenny ha’penny dispute up out of all proportion into what has ruined my 4 year stay at Upton Cross.

THE WUMPIRE STRIKES BACK  !

                                                                                                            Common Definition:
Cross Between Wimp and Woos

IMG_20170504_0001_Page_05

Line 2 is stunning.  How many times do I have to say that Josie Calahan insisted Cornwall Council called me a troublemaker ?  That is what she said.

Mid paragraph, Mr Weight is patronising in calling my property clean and tidy.

Paragraph 2  is inaccurately recorded.  I am fed up with correcting this nonsense and lies.

Paragraph  3

Mr Weight told me during the visit that, if anyone at Cornwall Council had called me a troublemaker, it was, in his opinion, most likely to have been the now retired Housing Manager, Angie Morrissey. Part 1 A WEIGHT ON MY MIND.

The only thing that could have followed me to Upton Cross was my then previous neighbour  – Part 1, POTATO GUN OWNER WITH CHIPS ON SHOULDER  –  the 2 guns owner who was thought by the Police to have keyed my mobility car.  The night before I left, he said, ‘I’m gunna find out where you’re going, go down there (Upton Cross) and tell them what you’r​e like’.

On mentioning this, Mr Weight told me that this man’s criminal family ‘a​re like an octopus with tentacles stretching throughout Cornwall’.  This gives some idea of what I had to live next door to.

In last line, Mr Weight is confused.  The term used was ‘troublemaker’.​  It is Council employees like Weight who have contributed to the ‘polarisation of  society’ and the personal comments of such an unqualified person are of no value here.

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Yes, I agree that relations with the tenants had been soured.

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1st Paragraph End

Weight visited Sandra Rycroft at no 6.  My complaints about adaptations to my property were about the last property where I was forced to get in and out of a bath every day as CC were so slow to agree to a shower only adaptation.

The Council ignored my Orthopaedic Surgeon’s letter that ‘given Miss Thomass complicated hip condition, falling in the bath would constitute a disaster. So it was OK for me to fall in the bath and be seriously injured or even drown.  Cornwall Council couldn’t have care less.  My thoughts are for other similarly disadvantaged tenants.

This  gives impression I was complaining about my present property which I was very pleased with and grateful that Stuart Blackie had found it for me.

The last line deliberately shows me again in a bad light. I deny constant moaning.  Considering what I had been through, I feel I was lucky not to have had a nervous breakdown.  Mrs Rycroft did her fair share of moaning.  I will spare her embarrassment by not saying exactly what.

Before  Rycroft and Calahan turned on me, I was fine with everyone.

Paragraph 2

It is unbelievable that either of these two Battleaxes were `frightened and stunned`.  No one has considered that, as a single woman with approaching serious operations, I may have been frightened and stunned.  I definitely did not `storm off`.

Paragraph  3

The last line is almost amusing. A bus driver at that time was well known for gossip.  I learnt quite a lot from him about neighbours I knew nothing about !  Why doesn’t bullying Christopher Weight investigate and write reports about him ?

Last Paragraph  4

The `barmaid` here is Sandra Rycroft who told me she used to be a barmaid years ago and everyone told her their business.   It seems your gossip has now come back to bite you, Mrs. Rycroft.

In the last sentence, I am seen a someone so `aggressive and nasty` that poor defenceless Mrs Rycroft needs to be protected from me by Mr Weight.  What a joke !

It is difficult to see that I could have `generated all this unpleasantness ` on my own.   Weight should be writing TV scripts.  He shows talent for imaginative comedy.

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Paragraph 1

Yes, Mr Weight, I do believe you are inept and both the neighbours above are definitely telling lies.  The usually sensible Stuart Blackie is in no position to call these silly reports `comprehensive and balanced`.  He doesn’t live in Council Housing and does not experience the daily antisocial behaviour of such neighbours.

Paragraph  2

It is comical that Mr Weight is `most concerned about the welfare of Rycroft or Calahan.   If either was genuinely `traumatized, why didn’t they get help from their GP ?  Traumatised seems here to mean ashamed of their actions.

One GP at my surgery did say I had been traumatised by events in the past events 10 years and did offer counselling which, having seen the online handbook, I felt was very basic and group based.  I declined it.

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Paragraph  1

6th line down.   Josie Calahan DID mention Cornwall Housing.  Frankly, at this point, I am fed up with writing about their lies.  At sentence end, Mr Weight DOES seem to be taking their side over mine.  He believed their lies.

The last paragraph is disgusting.  I was not spreading malicious gossip; Rycroft and Calahan have been spreading it about me.

I do not understand lines 2 – 4.  What was I supposed to have admitted ?  Other residents did support me in a casual way.

Line 5  amuses me.  Who does this ex-rent and debt collector think he is, in deciding I am `inflaming matters` and that `this is unacceptable` ?   I find him high handed and laughable.

Line 6 is the nub of the` Upton Cross 8 or 9` where Weight seems to show off that he has `independent witnesses`.   You are about to find out who one of them was !

The last line is correct.  During this call, I had Council workmen in my garden, very kindly arranged by Stuart Blackie, who were cutting back thick overgrown bushes.  I had told them that if they needed anything, to knock at my door.  This they did just as Mr Weight says. Shocked at his tone and content, I was flustered by the door knocking and told him I had to answer the door,  I did not hang up on him.

Can you see, once again, Cornwall Council will misrepresent and discredit whomsoever they please by any means they can.

C. WEIGHT`S LETTER TO LAURA THOMAS

PAGE  1

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Paragraph   2

Mr Weight, I was not intimidating and aggressive towards Calahan and Rycroft;  I was stunned at their turn of attitude towards me..  It beggars belief that you, an ex-debt collector would be intimidated by an upset 5`and ½ an inch woman, wobbling on a stick.  If you are really so easily intimidated, perhaps you need to find another job.  Perhaps packing in a cottonwool factory ?

Who is the wimp and woos here ?  Me or you ?

Paragraph  3

It is staggering that in the 1st line Calahan finally admits to saying the Council had called me a troublemaker.  However, in the last sentence Calahan is very confused as she says the source of the information she quoted was from, in fact …me !  And her opinion of me.

This does not make sense and I am surprised that Weight could not see this.  What makes Weight think she has any credence talking this sort of confused babble ?

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Page 2   1st paragraph

Here Weight does not make much sense either, saying that Rycroft and Calahan have provided him with details of independent witnesses.  So the witnesses were found for Weight, they did not come forward of their own accord. This is just as I thought.  And how are they independent ?

Apparently I have been criticising the Council in public.  This must surely amount to a crime.  I am surprised I have not been locked up !  Am I the only person in UK to do this ?

Again, Weight says that my criticising locally respected residents is unacceptable and only going to inflame matters.  You do go on, Mr Weight !  And they are not respected by me !

2nd Paragraph

Weight plays the Judge here when he decides he found their statements (just like the Police) were comprehensive and compelling.  There was no reason for him not to find my side of events to be comprehensive and compelling.  To cap it all, Judge Weight decides my actions were provocative, unnecessary and my complaint which Josie Calahan has admitted to is unfounded.

I am surprised Judge Weight doesn’t say in a withering tone, `Laura Thomas, society must be protected from you.  You will go to prison for 10 years.  Take her down`.

3rd Paragraph

Weight then quotes something about damaging people’s houses, racist behaviour and violence which simply does not and never has concerned  me.   It would be quite insulting if it wasn’t so amusing.

4th and final paragraph.

He rounds it off with a nice little threat that he may take action against my tenancy.  Mr Weight, you do not have enough credibility or authority to so much as swat a fly.  You are a pompous man who needs to learn to read and understand people.  You need to learn about diplomacy and life in general. And you should have had the sense to realise that anything you wrote behind my back could be read under the FoI Act.

Please never darken my door or my computer screen again.

     GOD HELP ALL COUNCIL TENANTS

C. WEIGHT’S PHONE CALL TO DAVID ROBERTS

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I remember going to Upton Cross Post Office in November `13, a few months after arriving to collect my Sunday paper.  It is possible David Roberts, the then Post Master asked me how I was settling in.  I have a vague memory of telling him of my shock and upset that Calahan and Rycroft had insisted in an aggressive way that the Council had called me a `troublemaker`.  Why should I keep such distress bottled up ?

I never for one moment thought that one of the Upton Cross 8 or 9 would be David Roberts, the then Post Master.   He is clearly named in line 6

David Roberts Upton Cross

DAVID ROBERTS, PREVIOUS POST MASTER AT UPTON CROSS POST OFFICE

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None of this concerns the present Post Master of Upton Cross Post Office, Mr and Mrs Greg and Nicci Norman who took over the running of this Post Office in 2014.

Here, Roberts says that my account of being shocked and upset by these neighbours was, in his view, `open criticism of them`.

No one seemed bothered about my shock and distress that in PAPERBACK WRITER SHELVED BY NEIGHBOURS, Josie Calahan had denied saying this, changing her story to `the higher authority` was herself`.  With only Rycroft present, I had no witnesses to call my own.

The only amusing part is that someone at Cornwall Council Data Protection Dept forgot to redact or obscure David Roberts` name.  Holding the page to the light, it is also just about possible to make out `roft ` and `Cal`.  Simon Mansell in charge of Data Protection has overseen a poor job in collating these notes.

After recounting frankly, nauseating  details of a situation involving Social Services years previously, Mrs Rycroft then criticizes me for my offloading details of the abused children I tried to help years previously.  I suspect my account prompted her feelings of discomfort.

In the last sentence, Christopher Weight seems to be spying on me by asking David Roberts to record any further incidents.

After what I had been through, it would not have been healthy to `keep things bottled up`.  I feel I did nothing wrong in telling David Roberts that two neighbours, whom until then were friendly, had verbally attacked me, encouraging certain other neighbours to ignore me.

I really do not care to drag myself over these upsetting and unsettling details of dealing with Devon and Cornwall Police, Child Social Services and the Youth Offending Team  over child abuse, incest and general deprivation.  I had to fight for a Police investigation which resulted in a cover up.

This was followed by 4 years of misery at my previous and first Council property  and included living between the aforementioned two mentally ill, aggressive  tenants, illegal weapons, and no help from the Council or Police.

In line 7, David Roberts considers Rycroft and Calahan to be `well respected`.

Just as one person`s freedom fighter is another person`s Saturday night drunk and one person`s darling 4 year old is another person`s screaming  brat, so Mr Roberts` well respected Rycroft and Calahan are my mendacious, hypocritical backstabbing  neighbours.

Weight and Roberts are no better than Rycroft and Calahan  –  Malicious Gossips.

Council Managers are supposed to remain impartial though in Part 1 Christopher Weight, Adam Fitzpatrick and Matthew Clemens seemed more like Judge and Jury.

No one in all this, except a previous and present GP, realized I needed help and counselling to say nothing of a third hip revision.  Most people do not even know what a hip revision is.   I feel cynical enough now that Counsellors can counsel me only when they have experienced what I have been through.

Christopher Weight`s minute sifting of who said what to whom gives the impression of wanting to feel more important than he really is and that maybe, an application to join the Police years previously was rejected.  Doing `investigations` and hurting tenants seems to bolster his ego.

I feel only contempt for people so spineless that they defame, hurt and damage others while hiding behind a well worn and niffy cloak of anonymity.  Anything I have ever written in my articles has ended with my name and address and an invitation to those named therein to visit me and discuss it.  No one ever has.

In all my owned and rented house moves over 40 years, I have never known such malice and deliberate antisocial behaviour as that shown to me by David Roberts,  Cornwall Council and neighbours at Carnedon.

If the events above are typical of Council Housing, God help all Council tenants.

TENANTS SHOWN IN POOR LIGHT AT CORNWALL COUNCIL.

After Mr Adrian Drake at Highways Dept,    Part 4  DRAKE DUCKS RESPONSIBILITY, said I would be prosecuted for putting up my suggested laminated signs warning of the danger underfoot in badly paved  Pig Meadow Lane, Liskeard, I dealt with a very sympathetic sounding Kelly and Emma at Highways.

EMAIL FROM HIGHWAYS

Lauras Docs 002 1

I deny being `very upset` and I categorically deny that I threatened to graffiti walls or put up signs.  I suggested, I did not threaten.   Can you see, that careless use of  vocabulary, however minor, shows the subject and tenant in a very bad light ?

Which of you lovely ladies is responsible for this is redacted.  And I would prefer not to know though it is quite touching that the author seems to care enough to ask:

`is there anything further we could do in these circumstances ?’

,.

DO WE HAVE ANYTHING ON……….  ?

 EMAIL ASKING FOR PERSONAL INFO ON LAURA

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This email from the Information and Governance Manager Simon Mansell, Legal and Democratic (not legal or democratic at all, in my opinion) Services asks for personal info about me.  You will notice that Simon is one of the persons being sent the email so why would he want to send an email to himself ?

My email to Alex Thompson Morgan, said by Stuart Blackie to be the authority on Data Protection at Cornwall Council, asks if anonymity to tenants is granted by Central Government or the Council.

The Data Protection Team replies that although the Data Protection Act and Freedom of Information Act were ratified by Central Government, anonymity is granted on a case by case basis.  Therefore, Cornwall Council seem to have granted Calahan. Rycroft and Roberts the anonymity they were not brave enough to refuse.

Here the Council sounds like , `We have to do as the boss says but we tend to suit ourselves`.

My question:  What is meant by personal information ?  is answered by:

`Information held on an individual is held across many departments and services.  These departments are contacted and asked if they hold any relevant information.  This is to ensure the requesters receive a full response. `

So you still haven’t said what you mean by personal information, Ladies.

Having been told that Councils will discredit people by any means they can, I am reminded of  Christopher Weight`s nonsensical claim that I was convinced the neighbours were talking about me and there being no evidence of it.  This apparently led Mr Weight to tell my GP that he was led to  believe I was `paranoid` !

There is plenty of evidence of gossiping neighbours in Weight`s rubbishy reports.   And my GP ?  He laughed, insisted I was not paranoid, and said he would have nothing more to do with Christopher Weight or Cornwall Council.  And neither will I.

This makes me wonder if, in their `any personal info` email, Legal and not so Democratic Services are looking for any dirt in my life to use to discredit me.

Please, don’t  tell them about the 5 years I did in Styall Prison for that bank job in 68.  It was a fit up.  I only drove the getaway car and I couldn't prove that the tenners stuffed down my knickers weren’t from the ATM.

PREVIOUS REQUEST FOR GEOFF McLAUGHLIN’S PERSONAL INFO

You will read later about a St Austell Businessman, Mr Geoff Mc Laughlin  who, in dispute with Adult Social Care and after years as a carer refusing to accept their decisions about his then very ill wife, was asked if he would undergo a mental assessment.  He did.

Later, his FoI notes showed someone from Adult Social Care emailing:

`Do we have anything on him mentally ?`

They didn’t so they suggested a mental assessment in the hope of discrediting him.  How very underhanded.  One might be forgiven for thinking we were living in Russia.  The assessment showed no mental impairment was found.   This seems to show some desperation on their part in sinking to such depths.

MRS KIM WILLIAMS SLIPS UP

Mrs Kim Williams, Housing Manager claimed in one email to someone that I had `demanded` the paving stones from my front door to the street be changed as I thought they were slippery.  Many surfaces are slippery in the wet and I definitely did not demand or even ask for anything.   More about Mrs Williams later.

I have read only half the notes sent to me and frankly, sickened by the lies and misrepresentation will leave the rest unread.  I would advise everyone to request and read all notes held on you by any organisation.  Please don’t come crying to me  –  I already know the shock of reading such craven duplicity.

COMMON PURPOSE

For decades, a feeling of `something isn’t right` has permeated this country.  We could never say why we were expected to obey such silly rules as `No conkers in schools as children might be injured and sue the school or other parents.  We have been feeling that our country is not our country anymore and Heaven help you if you mention foreigners  –  You are not allowed to and may be sent on a `Diversity` Course.

For me, everything clicked into place when I found out about `Common Purpose`. This is a vile and insidious organization charging £5,000 for  leadership courses while posing as a charity.  Founded in 1989,  there are many newspaper reports to be found online.  It is described as being `quasi-Masonic due to its networking activities.

Founder Julia Middleton says:

`Pupils (Common Purpose course takers) can learn to work together to change society for the better`.

Whose idea of better do they mean ?   After these courses are completed, the pupils, who have taken no exams and have no qualifications are disingenously called `graduates`.

These courses include the use of Neurolinguistic Programming  –   a form of brain washing which can, under certain circumstances eg, counselling for trauma cases, have genuinely beneficial effects.  However, Common Purpose uses this to attempt to alter the way a pupil`s thought processes work in order to break down and eliminate their established values and principals.

Once these values and principles are altered, the pupil is then encouraged by networking to `disrupt from within`; to silence by bullying, humiliating or stressing individuals who` answer back` or `buck the system` –  the Common Purpose system.

Ultimately, the purpose is to weaken, destablise and eventually destroy the fabric of society so as to bring about a `new world order with Common Purpose graduates in high and influential positions.

Admittedly, this may sound like an extract from a futuristic novel but please read on.

BRIAN GERRISH FIGHTING COMMON PURPOSE

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BRIAN GERRISH

Brian Gerrish`s online `Common Purpose Exposed` videos will enlighten you about the country you always thought you knew enough about.

Online lists exist showing past `graduates` though they are not necessarily complete.   My email requests for Common Purpose graduate lists to Richard Williams, Head of Legal and not so Democratic Services and Peter Jarman, Director of Housing did not merit replies.  I never thought they would.

This Common Purpose bullying treatment reminds me of Adam Fitzpatrick and Matthew Clemens who, in Part 1,

`RED SOCKS, MORE SHOCKS AND I LOSE IT`, called me a `perpetrator`.   Feeling this to be a word more usually used by the Police, I asked what I had done to deserve this label.

Adam Fitzpatrick replied, ` You`ve criticized the Council and you`ve criticized the neighbours !`.

Such an attack and chipping away at someone`s self-esteem is a tool used by Common Purpose to eventually destroy someone`s spirit.  Well, even after 3 written threats of legal action, they haven`t destroyed mine.   However, Free Speech in this country seems to be dying a lingering death.

Brian Gerrish insists there are two Managers at County Hall, Truro who have their own offices dedicated to Common Purpose though my emails asking for these names have, as expected, yielded no result.

His 2012 online video concerning Cornwall, Penzance being mentioned often, is recommended as is every online lecture given by this ex Royal Navy Officer who is very plausible and obviously knows his facts.  Brian Gerrish is the only speaker I would endorse or recommend in certain similar video lectures.

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BRIAN GERRISH READING THE DAILY 1pm VIDEO UKCOLUMN NEWS

Brian Gerrish reading the latest Common Purpose news in his daily UKColumn online video at 1pm is also worth watching.  www.cpexposed.com

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KATE KENNALLY, CEO CORNWALL COUNCIL

There are more people outside the Council than in it.  Do the maths.  Cornwall Council are our servants  –   not our masters.  Ms Kennally, CEO Cornwall Council, you have never replied to any of my emails or letters.  Is there anything you would like to say ?

AVOID THE VOIDS !

Cornwall Council has recently decided to inspect outgoing tenants` properties to ensure there have been no alterations or damage without permission.    This seems only sensible.  However, I was made to have 3 totally unnecessary Void visits on this bungalow when I have never actually found another place or given notice.

The first visit was by bossy Housing Manager, Mrs Kim Williams.

On the second occasion, last year,  I rejected the allocated property as unsuitable simply by looking in through the windows.  That did not stop Mrs Williams from making another unnecessary Void appointment.  Mrs Williams was accompanied by (don’t you dare laugh) the very pleasant –  no, the downright dishy Surveyor, Mr Phil Forde who asked why I wanted to leave Cornwall.

My reply that I had had so many problems with the Council was cut short by Mrs Williams`s very firm,  `We are not going down that road, Laura…..!`

I was surprised I kept quiet but I did.   Mrs Williams obviously did not want me telling Mr Forde about my online CCC articles.

Mrs Williams suddenly declared,`I have my system !  We`ll start in the hall !`

As she marched away, Mr Forde and I followed like 7 year olds after an irate Headteacher.

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LAURA’S 19th CENTURY ORPHAN RELATIVE’S EMBROIDERY SAMPLER

In the hall, she instructed me, `Remove that picture !`  It wasn`t a picture.  It was a large, framed, glass fronted, 19th century embroidery sampler.  Did she really think I would leave a family heirloom behind ?  Then she ordered me to, `Remove the coat hooks….Fill in the screw holes !`

It was a great pleasure when Mr Forde muttered to me, `Don’t bother. `  Smiling, he finished, `It`ll give the lads something to do.`

Bellowing, `Good decorative order !` everywhere she went, Mrs Williams entered my kitchen.

Reassuring them I would replace the square counter top, removed to gain access to my wall cupboards, she knitted her brows as she tapped her pen on her clipboard, `Yes, do that !`

Again, Mr Forde smiled, `Don’t bother.`  A new kitchen may have been in mind.

Mrs Williams, having decided not to instruct me to remove my potato masher and all wall racked hanging utensils, we returned to the lounge where her beady eye was downcast.

`Take up the carpets when you go (only I wasn’t going, was I ?) And the underlay… and the bedroom !`

Sensing confrontation, I pointed out quietly that it maybe a good idea to leave the carpets and underlay as they were covering deeply gouged and pitted composition floors which were in that state when I arrived.  It would only give problems to the next tenant.

The god of Surveyors smiled down on me as they sent an angel called Phil Forde who agreed, `Yes, leave it.  The carpets are clean and good quality.`  So that put bossy Mrs Williams firmly in her place.

We had a giggle when Mr Forde asked if there was anything in my attic.  I replied that it had all been cleared except for the cannabis plants and a few hot lamps.

Asking did he want me to fetch the stepladder so he could check, he bit his lip and gave an uncertain grin, `No, er… it`s OK.`

`Are you sure ?` I asked, smothering a smile.  Again, he gave an uncertain shake of his head and turned away.

Mr Forde, thanks for the much needed delicious giggle and honestly, there were no cannabis plants in the attic.  Thank God, you never found the Romanians renting the back garden.

RATS !   SOME SIBILANT, SOME SUITED

Four neighbours have reported seeing rats in their gardens.  One morning, I found sawdust on my hall floor where the bottom of the bathroom door had been gnawed away.  I put down sachets of rat poison on 7th April.  We were brought up not to leave mouse-attracting food scraps around.  The next morning the sachet was gone  –  dragged away, I am told.

The rat attack started on Sunday, 9th April at 9.30pm.  In my lounge with the door thankfully closed, I was terrified by knocking and thumping noises in my small galley kitchen.  The general noise was as if a cat or dog had got in through the slightly open window and was desperate to get out.  The thumping noises sounded as if a large dog was furiously banging its tail against the floor cupboard doors.  I even thought I might have burglars.

I told you I am a wimp in FALLEN WOMAN REDEEMED BY THE CO-OP.  Part  4   Hours later, I summoned up the courage to open the door. Nothing had been disturbed except for about ¾ inch of sawdust and bits gnawed off the bathroom door and the corner of the floor cupboard. I could not understand at that point how a rat/rats could make such a noise.  The gap was now wide enough for a rat to pass under and shoot around my entire bungalow.

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RATS  GNAW LAURA’S DOOR

The Welsh  are an emotional race.  My 25% of Welshness made me panic, though not in the Front line war meaning of the word.

Emailing Stuart Blackie next day of my departure from Carnedon as soon as I had found another privately rented place, I placed a newspaper advert to show a week later.  Stuart obviously failed to understand the upset  –  let`s call it terror  –   I felt at a single, disabled pensioner having her bathroom door chewed to pieces.

Next day, he replied by email that my email`s date would be the start of my notice and my tenancy would end on  8th May. The following day, Kim Williams left a phone message that she wanted to do another Void visit.

3 days later I received a letter from her that I would be leaving on not the 8th but the 7th May and to hand keys in on 8th.  It tended to give the impression they wanted me out !  I will never know why.

Stuart had ignored the fact that I had not given a moving date or even started to look for another place.  One would think rats were enough to deal with, without what seemed to be a second eviction; the first being an eviction threat from my problem with unwanted Weight in Part 1 THREAT OF EVICTION early `14.

On advice from one of my nicer neighbours, I emailed our MP Mrs Sheryll Murray, Laurence Reed at Radio Cornwall and the Editor of the Cornish Guardian.  The only reply was a return of post letter from the House of Commons.  An assistant wrote that Mrs Murray was treating the matter as urgent.

3 days later, Mr Phil Forde arrived with a diamond earringed Richard Lewis to do my 3rd and completely unnecessary Void visit.  Refusing coffee as busy, they agreed to have a cover put over my bathroom external drain.  After being given an account of my problems with CC and my articles Parts 1  –  5, Mr Forde explained that the banging noises in Kitchen Ratgate were caused by the rat being rendered demented by the poison.  That is useful to know when dealing with rats.  Either sibilant or suited.

A few hours later, I received an email from Stuart Blackie that my tenancy was not being terminated.  Next day, a contrite sounding Stuart rang.  We know men find it difficult to say sorry so there was no actual apology but Stuart said I could stay at Carnedon for next 20 years or for as long as I liked.

I never heard from the Editor of the Cornish Guardian and Laurence Reed only emailed to say `glad about the good result`.  Not wanting to embarrass Stuart with `Who made you stand to attention ?` I believe that Mrs Murray`s intervention saved the day and my sanity.

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MRS SHERYLL MURRAY M.P.

After recording Mrs Murray in Part 4  ON SHAKY GROUND, I have to say thankyou very much, Mrs Murray for your efforts.  I feel you really showed how good and caring you are.  Never before has anyone acted so quickly in helping a frightened and unaided pensioner.

The rat entry, stuffed with rags, was found to be a hole left by the shower installers who cut the white plastic at right angles around a pipe instead of a curve.  I now felt able to use my bathroom without fear.   By email, Stuart Blackie was finally allowed off the naughty seat.

And Mrs Kim Williams ?  Please never tell a tenant or anyone what they can and cannot say in their own home.  It is rude, domineering and unacceptable.  That is why you, along with Messrs Weight, Fitzpatrick and Clemens have been banned from contacting or approaching me again.  If Common Purpose is not at work here, then it’s another case of plain bullying.

SIMON CANCELS LUNCH WITH LAURA

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SIMON MANSELL M.B.E. CORNWALL COUNCIL

At the end of 2015, I had sussed Simon Mansell as having inordinate and inexplicable power at Cornwall Council though I never thought deeply at that point  as to how he could be authorized to hold this power.

I was amazed at reports of what seemed to be malicious bullying of  St Austell businessman Geoff McLaughlin who had dared to blog his truthful and evidence-supported complaints of 2 false arrests, appalling Police treatment at St Austell and Newquay Police stations and 2 bogus harassment Magistrates Court cases.  These truthful blogs were felt to constitute embarrassment and harassment for Devon and Cornwall Police.

After a 2 hour wait on both occasions, firstly, he was not called into court and was told to go home. At the 2nd case he was asked if he would accept a caution for harassment rather than go into court ?  Reluctantly, he did.

We had all had a good laugh at Simon’s wife, near naked in inappropriate online  photos and I decided to draw a line under such nonsense.  In the new year, I would return to my old life, cooking for the disadvantaged as a cookery fanatic and writing gritty online novels.

Having had too much negative contact with Peter Jarman, Director of Housing and Jane Barlow, Head of something at CC, `Mailing Shambles Jarlow` was already half written years ago.  My fresh start was not to be.

SERIOUSLY ILL CORNWALL COUPLE BULLIED BY COUNCIL

At the beginning of January, I received a letter from an elderly home and landowning couple in very poor health who had read my CCC articles.

It was obvious that my complaints of Council bullying and harassment paled into insignificance compared with this couple whose experiences were even more shocking than those suffered by Geoff McLaughlin.

I do not wish to dwell on conveyancing, boundary and planning disputes except to say that over the years, their health and retirement has been completely ruined by Simon Mansell`s insistence on Cornwall Council`s gaining access over their private land to reach nearby land owned by a Development Company in which Cornwall Council has shares.  The Development Company is facing bankruptcy with debts of £1.7 million.  Cornwall Councillor is their main creditor. Most letters are signed by Simon Mansell.

All our complaints to the Local Government Ombudsman were marked:

Main point of contact:  Simon Mansell  – the very person we all complained about !

Simon Mansell also sent reports to the Standards Committee supporting Cornwall Council’s insistence that they are ‘unreasonable and persistent complainants’.

I am informed that the Development Company went Limited in February 2008 just before Simon Mansell sent his report to the LGO in May 2008.

At that point I wrote Part 5   `AN OPEN LETTER TO SIMON MANSELL  inviting him to come to lunch and tell me how he was able to cause so much pain to ordinary people.  Obviously, Simon never came to lunch.  I was peeved.  No one has any idea how long I had to queue for that strychnine !

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SUPERINTENDENT IAN DRUMMOND-SMITH

This couple`s complaints have been repeatedly stonewalled by D I Neil Blackhurst, then Manager of the Fraud Unit at Devon and Cornwall Police at Exeter.

I was fobbed off in my complaint to Chief Constable Shaun Sawyer on their behalf.  Superintendent Ian Drummond-Smith’s reply to my letters about Mr McLaughlin’s​complaints was that as four Police Officers had been reprimanded by the IPCC, then the matter was closed.  And the victim’s explanation, apology and compensation ?  Forget it.

Further details can be seen in Justiceforalison, his online WordPress article. His requested copy of the taped Police interview was found to have been tampered with.   The taped chat about Simon Mansell had been removed by the Police.  Superintendent Drummond-Smith`s letter  advises that the victim  takes it up with the IPCC.  Mr McLaughlin is convinced this would be a waste of time.

Simon, no one can prove anything but there is no doubt that you have, over the years, signed most of the letters written to the elderly couple, Mr McLaughlin and me.  Surely you can see this shows you up in a certain light ?  About as light and bright as Hades.

And the elderly couple ?  They did not want their names known so Superintendent Drummond-Smith felt unable to deal with my complaint on their behalf.  It is very sad that I can remember a time when we used to show off that we, in this country, had the best Police Force in the world.

CILEX

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The most obvious and alarming stonewall I hit was CILEX  –  the Chartered Institute of Legal Executives.  This regulatory boy was previously known as I.L.E.  –  the Institute of Legal Executives.  The C and X are recent additions. Chartered means qualified so I should point out that it is the Fellows who are chartered, not the Institute.  Fellows of the Institute of Legal Executives were and still are known as FILES.  Times have moved on but it should be fairly clear that F.I.L.E stands for Fellow of the Institute of Legal Executives.  No amount of modernising and unnecessary letters will change that.

It therefore  beggars belief that CILEX Complaints Investigator Dean Fletcher who claimed over the phone to be a qualified Solicitor and Barrister, also claimed not to understand the meaning of the abbreviation F.I.L.E.  Would you really want to employ someone to speak for you in court when they have difficulty understanding this ?

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MARTIN CALLAN, PRESIDENT OF CILEX

For light entertainment, you might like to google CILEX`s President, Martin Callan who, as a previously redundant Solicitor, applied for 872 jobs without receiving even 1 interview.  `Legal Cheek`s` website and comments say it all.

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HELEN WHITEMAN, CEO CILEX

When CILEX Chief Executive Helen Whiteman realised I would not be fobbed off in my complaint on behalf of the elderly couple and Mr McLauglin, about Simon Mansell and his prone to stripping wife, she hastily referred me to the Police.  The couple`s own complaints re Simon Mansell were  stone walled years ago by CILEX who seems to regulate very little.

What Helen Whiteman is saying in essence is that CILEX is happy to allow Simon Mansell to act outside his remit and to cause untold damage to innocent victims.  These professional activities need some clarification and explanation.

THE COUNCIL, COODES AND PILLOW TALK

In his letter to me, Superintendent Drummond-Smith denied the existence of the 3 C`s LOOP in  ` Part 5  `AN OPEN LETTER TO SIMON MANSELL`   To reiterate, This is how it works:

Someone steps out of line and upsets the Council.   Simon speaks to the Cops, known respectfully to most as Devon and Cornwall Police who falsely arrest the victim, in this case, St Austell businessman Geoff McLaughlin.

That is where a Coodes Solicitor or Legal Executive is called to the Police station to represent the victim.

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GEOFF McLAUGHLIN IN CUSTODY CELL 9 NEWQUAY POLICE STATION

Coodes work for the Council which is where we started and the loop closes with Simon Mansell`s wife, Jackie who worked as a Legal Executive at that time for Coodes, Penzance though she now works for…… Cornwall Council.

The legal profession has always disliked employees from one firm of Solicitors marrying or living with employees from another firm of solicitors.  It is and has always been felt that confidential details can be passed from one firm to the other by what was and is still known as pillow talk.

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STEPHANIE ALLEN, THEN COODES LEGAL EXECUTIVE REPRESENTING
GEOFF McLAUGHLIN

Coodes Legal Executive Stephanie Allen  –  seen in the cell with Mr McLaughlin,  admitted to him  that it is not out of the question that Coodes can hack into computers from any other firm of Coodes Solicitors. This, then negates the need for pillowtalk although Simon Mansell can easily find out what happened to his original victim.  Confidentiality ?  It hardly exists anymore.

All this begs the question:

Why did the Police ring and specifically request Legal Executive Stephanie Allen from Coodes as legal representation for Mr McLaughlin when Duty Solicitors arrive at Police Stations as and when they are available.

There is something not quite right here.  Coodes work for the Council while Devon and Cornwall Police are quite happy to remove recorded interview chat between St Austell Police and Mr McLaughlin.

And those bogus Court cases ? They give the strong impression of attempts to deliberately harass Mr McLaughlin for daring to blog the truth.

I am forced to bring this article down to toilet level.  Devon and Cornwall Police, if you ever arrest me in my own home, please would you not stop me from changing my clothes or going to the toilet in my own home, as you did to Mr McLaughlin, telling him he could go to the toilet at Newquay Police Station after a 40 minute drive there in a Police car.

Please also, could there be toilet paper in my cell and soap in the sink and a hand towel.   Mr McLaughlin was denied all these things with only a 150ml drink of squash and no food offered in a 9 hour incarceration in cell 9.  It was a rather strange way to treat a pensioner diabetic.  The 2 arrests seemed to be your way of getting back at a man who dared to write the truth.  Isn`t there something here about human rights ?

Superintendent Drummond-Smith, perhaps you could explain why one of your letters to me was undated and unreferenced.  Maybe it was to keep it unofficial and out of `the system` ?  It would be nice to know.

KATE`S IN CHARGE WITH A RAW DEAL FOR CORNWALL

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KATE KENNALLY, CEO CORNWALL COUNCIL

We are left with an ageing Legal Executive who is controlled by CEO Kate Kennally and Director of Services, Richard A Williams.  They both know that Simon Mansell is in charge of The Localism Act, Information and Governance Dept, The Whistle Blowing Dept and the Standards Committee. In your case, Simon, pretty low standards.

At Cornwall Council, when you feel you have to blow the whistle on someone`s unwise or corrupt behaviour, you contact the very person whom the elderly couple, Mr McLaughlin and I have all complained about  –  Simon Mansell !

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RICHARD A. WILLIAMS, HEAD OF LEGAL SERVICES

This echoes the LGO giving our contact point for complaints about Simon as……Simon Mansell.

As the Police, Schools, Social Services and Council meet every month to discuss current cases, it is fairly obvious that Devon and Cornwall Police, Cornwall Council, Adult Social Care and, I do not doubt, the NHS, collude to make decisions about ordinary folk like us who stand little or no charge of fighting back, leave alone beating them.

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LAURA BAGLOW AND A  `SELECTED PERSONS` LEGAL HELPLINE

I bite my lip on finding out that Laura Baglow, Solicitor at Legal Services who sent me an anonymous and threatening letter 2 years ago, is now titled `Senior Legal Officer` and runs a Legal Helpline at County Hall, Truro.  This lady`s areas of expertise are impressive :

Defamation and intellectual property dispute resolution.

Breach of contract resolution,

Judicial Review claims

Housing and Homelessness

Human Rights claims

Injunctions

PROPERTY AND BOUNDARY DISPUTES

Drafting Policies

Court Representation

General Dispute Representation

Heavens Laura !  With all the work your expertise demands, it is surprising you have any time to run a Legal Helpline.

You ignored the long and informative email sent to you on 2nd April by the elderly couple and it appears you have a substantive knowledge of their dispute, being planning and boundaries.  So, bearing in mind that you claim to be an expert in Property and Boundary Disputes, It begs the question:

Why haven`t you helped this couple ?  The obvious answer is that you work for the Council and you will jolly well do as they say !

This segues very badly back to Simon Mansell who was titled: Principal Legal Officer until I kicked up stink in CCC Part 1 and he was sidelined or demoted to `Information and Governance Manager`.

Now think carefully about this;  if Laura Baglow who qualified in 2003 and seems   be an expert at most things legal, is titled only `Senior Legal Officer` then how on earth could Legal Executive, Simon Mansell be titled `Principal Legal Officer` ?  Surely Principal is considered more important than Senior ?

Ms Baglow, please excuse the way I put this, but this whiffs of the tail wagging the dog.

STONEWALLED BY MASONS

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MR  STEPHEN PEARN, PROVINCIAL GRAND MASTER OF CORNWALL

The only thing I can think of to account for Mansell`s wrongdoing, apart from the aforementioned Common Purpose is Freemasonry.   Superintendent Drummond-Smith stated quite bluntly in his letter to me, `I am not a Mason` while Stuart Blackie in amused, dulcet tones said over the phone, `Laura, I`m not a Mason`.   You never mentioned Common Purpose, did you, Gentlemen ?

As Brian Gerrish in his`Common Purpose Exposed` video says,

`Devon and Cornwall Police is riddled with Common Purpose graduates`.  We know they spent £57,000 on Common Purpose courses recently, denied it in letters and finally admitted it.  So, tell us, Gents, are you Common Purpose grads ?

BBC and local newspapers reported that Mrs Maria Wallis, Chief Constable of Devon and Cornwall Police 2002 – 2006 decided to retire after a family bereavement.

In his`Common Purpose Exposed` video  Brian Gerrish insists that although newspaper reports say she did indeed, have a family bereavement, she was invalided out after being mentally unwell, confused and disorientated by Common Purpose Neurolinguistics Programming.  She was a Common Purpose graduate.  That is what the Police do to their own Officers.

It should be noted that the `Leadership Academy for Policing` which can, like everything else, be googled, sounds very much like Common Purpose with Maria Wallis and Sir Bernard Hogan-Howe being listed as having contributed  to the PLQF  –  that`s the Police Leadership Qualities Framework – which is part of the Leadership Academy for Policing.

It shouldn`t surprise anyone that the present Chief Metropolitan Police Officer, Cressida Dick is a Common Purpose graduate as is her predecessor, Sir Bernard Hogan-Howe.

Freemasonry is a secret society protected by the Data Protection Act.  Why would that be ?  Why do they feel a need have their membership lists kept secret from the prying eyes of the general public ?  There have always been mutterings of suspicion surrounding Masons.  It is nothing new.  I can only suggest you watch some of the alarming online Freemasonry videos and come to your own conclusions.

It is worth pointing out that the initiation ceremony for Masons is said to be very similar to that of witchcraft though whether black or white witchcraft, I do not want to know.  Nooses and knives at the Masons` initiation ceremony suggest threats to the incoming novice never to expose Masonic secrets.  On the other hand it maybe just grown men playing little boys` games.

My email to Mr Peter Lowndes, Pro Grand Master at London HQ, asking if anyone at Cornwall Council was a member, was ignored, as was my email to a Penzance Lodge.

However, my online post on `FREEMASONRY TODAY` with the same request was replied to by Mike Baker, Director of Communications at the Grand Lodge of England, London on 27th March:

Dear Ms Thomas,

Thankyou for posting on the `Freemasonry Today` website.

I should inform you that membership records are private and subject to Data Protection and as such I am not able to comply with your request.

Kind regards,  Mike Baker.

I never expected such a list but it was a pleasant reply.

LOCKED AWAY IN THE CABINET

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SIMON MANSELL, M.B.E.

My 3rd March email to Sir Jeremy Heywood, Head of the Civil Service and Honours and Forfeiture Committee asking for a review and possible forfeiture of Simon Mansell`s MBE, awarded for his work in Cambodia while a Chief Petty Officer in the Royal Navy was answered on 23rd March by Abby Oshodi at the Cabinet Office in London.

She ended: `I cannot comment on Cornwall Council and the particular circumstances of Mansell but I can assure you that your comments will be carefully considered`.

She didn`t even call him Mr.

I pointed out in my original communication that Masons or Common Purpose may be behind Cornwall Council`s benign attitude towards Mansell`s  extraordinary professional and sometimes very unprofessional activities.

At that stage, I had no idea that Sir Jeremy Heywood`s predecessor was Lord Gus O`Donnell  –  a Common Purpose Graduate!  I bet Abby Oshodi grinned at that one.

We  are not allowed to know the result of Mansells secretly held Forfeiture Consideration Panel.    How many of the panel were Masons is anyone'sguess.

Some may think me mean for suggesting that Simon Mansell who was awarded the MBE for his work with the UN in Cambodia in the Royal Navy 18 years ago should be stripped of his MBE for corruption and unbecoming behaviour now.

I referred the matter to the Awards Forfeiture Committee because I felt Simon Mansell`s ill treatment of the aforementioned three victims had brought his award into disrepute.   As MBE’s have been awarded for long service employment, one tends to question the merit of it.  How are the reasons for these awards to be compared ?

My REME trained  brother-in- law parachuted into Aden behind enemy lines under cover of darkness while in the British Army attached to the Trucil Oman Scouts, now disbanded, long ago.  He was 21 at the time.  In those days, the Trucil Oman Scouts were not the SAS but were considered to be on a par with it.

He once briefly showed us his medals, never said what they were for and he never wore them in photos.

My brother-in -law will remain anonymous as I will not allow his name to be sullied by being in the same sentence as those previously mentioned.

CORNWALL STRANGERS TELL LAURA ……

It being a secret society, Masons will not allow me enough evidence to state that through Simon Mansell, Masons are responsible for the damage done to the lives of Geoff McLaughlin and elderly couple who may not be able to endure the strain inflicted on them for much longer.  However, Masons and Common Purpose being behind this very victimised trinity is a possibility and we are entitled to our suspicions.

Someone in dispute with Cornwall Council for years was invited to join Masons.  They were told that on acceptance, they and their family would be well looked after.  That person refused and the dispute continued.

Someone loosely connected with Cornwall Council seemed quite bemused, saying heavily, `Yes, I think you`ll find Simon Mansell is a Mason`.

Someone with a protracted dispute with the Council was told they should become a Councillor.  They refused to fill in the application forms so Cornwall Council sent more which were never completed because the last thing that person wanted was to be a Councillor. As Councillors have to be elected, this method of selection is dubious and suspicious.

A 4th person was amused, saying confidently, with no real knowledge, ` Oh yes, I’m sure he’s a Mason`!

25 years ago, my brother-in-law was invited to become a Mason. I am proud to say he immediately declined saying he did not believe in secret societies.

We need to remember that Masons raise a lot of money for charity.  So do ordinary people in pubs, clubs, offices, schools, sponsored runs etc.  Recently, sick youngsters with only weeks to live have raised fortunes for charity via the internet.  So why should we be impressed with Masons` charity efforts ?  I will leave you to your own thoughts.

We need a sense of balance here.  I read a Mason`s wife`s online account that in the 25 years of her husband`s Freemasonry, their standard of living had never been enhanced by any Masonic trickery.

It is, I feel, quite likely that some Masons have never had, and will never have, any idea of, or be involved in any Masonic backhanding.  It would not be fair to tar every Mason with the same brush.  My sense of fairness says that there have to be Masons with integrity who are decent and kind and would never become involved with any clandestine activities resulting in harm to others.

GOSH…… LAURA SAID…..  WHAT   ?

The only other thing I can think of explain Simon Mansell`s behaviour is psychopathy. Not all psychopaths murder.  Nor are they all serial killers.  Apparently only about 4% of the population is psychopathic and the symptoms include:

  •      An inflated sense of self importance.   The many online photos

with medal and being in charge of all those departments say that.

2)       Lack of conscience and remorse.            No remorse shown in the stacks   of letters sent over  the years paining these persons.

3)       Psychopaths see themselves as above rules.         When did the rules allow anyone to inflict such pain on ordinary folk  ?

4)      Lack of guilt.   Do you ever feel guilty at the damage you have done, Simon ?

5)      They wreak havoc in others` lives then sit back and watch innocently.

These are just a few symptoms I feel Simon has shown over the years.  The 5 occupations most likely to contain psychopathic members are:

  1. Bankers
  2. Lawyers
  3. Salesmen
  4. Media
  5. Surgeons

So Simon is there at no 2 .

I will pass over Surgeons at no 5 who, apart from the fellow who did the wrong operation on my feet when I was 17 years old, have kept my legs going for my entire life.  I am very grateful.

We must remember that some psychopathic symptoms are positively beneficial.  Lack of fear which may promote bravery is useful when we are ever in a tight spot such as a war.  Those showing lack of fear in such circumstances may well be the types who may help us.

It maybe that Simon Mansell showed bravery in Cambodia while working for the UN. In that case, why weren`t he and his MBE listed under the Bravery section of the online Awards ?

And it is strange that, according to Brian Gerrish, the UN funds Common Purpose.

Someone recently muttered, I don't think Simon Mansell gives a damn about being called psychopathic' It’s fair comment.  Maybe they are right.  When bricks come flying through my window, I shall soon see.

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KATE KENNALLY, CEO CORNWALL COUNCIL

There is such a thing as Corporate Psychopathy. This is psychopathy throughout large organisations. Unfortunately, to reiterate, this would involve Cornwall Council CEO Kate Kennally and Director of Services, Richard Williams who must be tolerating Mansell`s actions.

I realise by now that the Higher Echelons at Cornwall Council may be feeling a bit hot under the collar.   Simon Mansell and Richard Williams may be thoroughly decent, stain free chaps and Kate Kennally may be a lovely lady whose fragrance is like the Alpine air.

It is an old saying that when in doubt  –  err on the side of generosity.  Perhaps I should do this with Simon Mansell but it is so difficult when he has signed so many letters and made and taken so many calls in connection with these persons.

So, someone please tell me why the hell the elderly couple and Geoff McLaughlin were made to suffer for as long as they have done ?  And how many other persons are being treated as badly by Cornwall Council as this elderly couple who, after years of Court cases, letters and phone calls have had their health completely ruined by the Council ?  They may not be able to cope for much longer with the strain inflicted on them by Officials who know this likely to kill them.  And someone tell me why they are too bloody frightened to come forward and tell their own story ?

I am not on my own with these complaints.  Online local newspapers are rife with derogatory comments about Cornwall Council.  In 2012, a Chacewater Councillor wrote online that Cornwall Council was a Dictatorship. That was one of the more publishable comments.

I hope this is the last article I feel I have to write about Cornwall Council Corruption.  If anyone mentioned here wishes to discuss anything with me, you may visit me at my bungalow.  I do not answer the door during the hours of darkness.  At Cornwall Council, that seems to be business hours.

Anyone with a complaint about any council in the UK can google Ian J. Johnston’s website:   `ROTTEN BOROUGH`.

Email Mr Johnston and your story will, with his permission, be recorded.  CCC Parts1 – 5 are there under my name and hopefully, this article soon.

In this site, I would advise anyone to read Plymouthian  Derek Ryder`s account of dealing with Masons, along with ex-Cornwall Councillor Graeme Hick`s complaint and the complaint from an anonymous Police Officer in Cornwall.

In conclusion, I have to thank all at St Paul’s Church, Upton Cross for getting me through this.  I am indebted to Elaine Bennett, Housing Manager who said, You are lucky you can fight, many can't  And the strychnine I queued for, for Simon's lunch ?  Like the Council, it was a joke !

I expect a Summons for this; the higher echelons will feel they need to show their authority.

CP Exposed's Brian Gerrish has had personal and family death threats, infected druggie needles and hate-mail pushed through his letterbox, and bricks thrown through his window.   Please remember when you chuck a brick through mine that this is a Council property.  They renew the glass, I don’t.

And death threats ?  Please don’t bother.  I had the last rites at 21.  I am still here.

Laura Thomas,

5, Carnedon,

Upton Cross, Liskeard,

Cornwall PL14 5AP

Sources of information: BBC TV programme on Psychopathy May 2017 and

Online videos

Common  Purpose Exposed  online videos

Published 19th May 2017  Copyright  ©